Our Reviews
Angela H|2025 Chevrolet Trax
Confirmed Sales Customer
1/22/2025
I walked into the dealership and was greeted by a very kind salesman who immediately treated me with respect. He listened to me explain my situation and what I was looking for, and he DELIVERED. The whole experience was very pleasant and the young ladies were very professional. SALESMAN - KENNETH PANKEY ASHLEY HANSBOROUGH and the young lady who gave me the car manual. (Sorry I misplaced her card and I forgot her name)
KENNETH PANKEY
1/23/2025
Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
WHITE PLAINS, MD
Jeffrey C|2025 Chevrolet Trax
Confirmed Sales Customer
1/22/2025
Everything was fantastic. The whole process went very smooth. At no time did I feel pressured and that was nice. I’m very happy with the service.
JAMES EASON
1/24/2025
Jeffrey, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!
OCEAN CITY, MD
Daniel M|2016 Chevrolet Volt
Confirmed Service Customer
1/24/2025
1. Poor diagnosis when i explained up front the problem. I had to go back and charge the EV up again to show the problem even though i requested they do it so they can see the problem. That caused my car to be there for like 2 months needlessly because they dont' have an in house EV tech apparently. 2. When my was ready it was unsafe to drive. They had let the 12v battery completely die again and didn't charge it up. They just jumped it and didnt' tell me. SO when i got down the road 5 minutes later it was dead again. I had to have my wife come out with a jump box, inconveniencing us both. 3. My front tires were severely under inflated and it was visible. 4. My EGR fuse was blown causing my gas engine to be unavailable. The tech should have known to unplug the EGR and replace the fuse, the way he found it. He clearly didnt' scan for codes before giving the car back to me.This caused me to later have to pull over in the cold and unplug it and replace the fuse on the side of the road (to get my gas engine working again), which could have also been dangerous. I want to reiterate my car should have only been with them a week. i dropped it off nov 5th i believe, and picked it up like jan 17th. It wasn't even GM's fault, it was the dealers fault.
1/26/2025
Daniel, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
WHITE PLAINS, MD
Robert F|2019 Chevrolet Traverse
Confirmed Service Customer
1/24/2025
I went for a oil change and a tire rotation took them 3 hours to give me a oil change and they didn't rotate my tires tires are still in the same spot I paid $125 just for a oil change that wasn't right
1/26/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
OXON HILL, MD
Gwendolyn L|2025 Chevrolet Equinox
Confirmed Sales Customer
1/28/2025
I wasn’t planning on purchasing a vehicle especially since I have challenges with my credit and currently still owe on a car loan , I was truly in awe learning how much I was approved for another loan to purchase a brand new vehicle. Its sadly that my trade wasn’t enough but I’m giving at all to God as I during the process of my purchase.
KENNETH PANKEY
1/29/2025
Gwendolyn, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
UPPER MARLBORO, MD
Ronald B|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
1/28/2025
Larry was very good and Jacky Mayfield was awesome!
LARRY WILLIAMS
1/29/2025
Ronald, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUITLAND, MD
Robert J|2025 Chevrolet 1500 Silverado
Confirmed Sales Customer
1/28/2025
Everyone I met was friendly and helpful. It was a very good experience.
JAMES EASON
1/30/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NEWBURG, MD
Andrew H|2022 Chevrolet Express
Confirmed Service Customer
2/3/2025
I was notified that my vehicle was due for a regular service. I turned it in and the minor required services were performed in a professional manner. I learned that my vehicle "which I purchased new from another Chevrolet Dealership" had "AFTER MARKET" items in it: the radio and the backup camera system!
2/4/2025
Andrew, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ACCOKEEK, MD
Jesse M|2024 Chevrolet Corvette
Confirmed Service Customer
2/3/2025
My service provider was excellent and extremely helpful!
2/5/2025
Jesse, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
STAFFORD, VA
Arthur W|2015 Chevrolet Tahoe
Confirmed Service Customer
2/3/2025
service writer was very respectful and responsive to my requested service.
2/5/2025
Arthur, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
David Q|2025 Chevrolet Malibu
Confirmed Service Customer
2/11/2025
Kept getting passed around to three different people; one was brand new, took forever. No one took us on a test drive. No one showed us the particulars about the car. Been trying to get a donut spare tire set (tire, rim, jack set).
2/12/2025
David, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to our General Manager, Brandon Turner, at 301-645-7000 or bturner@waldorfchevy.com at your earliest convenience to discuss how we can turn this experience into a positive one.
LA PLATA, MD
Damara C|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/13/2025
The team was very patient and transparent with every step of the process. It made the new car buying experience easier than my past car deals. I would recommend the dealership to friends and family.
KENNETH PANKEY
2/14/2025
Damara, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
CLINTON, MD
Tracy M|2023 Chevrolet Colorado
Confirmed Service Customer
1/29/2025
The waiting was awful if they only had a quicker way to have parts delivered or already have the parts already at dealership, but I appreciate the the work they done to my vehicle and hope I don’t have to come back. I thank them very much.
1/30/2025
Tracy, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
WALDORF, MD
Bruce C|2023 Chevrolet Traverse
Confirmed Service Customer
1/29/2025
Great service but they kept my SUV two days to determine what was wrong.
1/30/2025
Bruce, thank you for taking the time to leave us feedback about your experience with us. Please don't hesitate to reach out if there's anything additional we can do for you.
WALDORF, MD
Grecia D|2024 Chevrolet Trax
Confirmed Service Customer
2/1/2025
They took a long time They didn't change my oil change sticker And they didn't reset my clock
2/3/2025
Grecia, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
WALDORF, MD
Tony W|2019 Chevrolet Impala
Confirmed Service Customer
2/20/2025
Dealership put a dent in my door said they were going to fix it. And still has not contacted me to schedule my repair yet. I have called and they keep telling me there looking into it.
2/21/2025
Tony, we regret to hear that you are displeased with your recent experience with us. We'd like the opportunity to turn your experience around. Please reach out to the Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
SILVER SPRING, MD
Marian C|2015 Chevrolet Impala
Confirmed Service Customer
2/24/2025
I loved the way that they kept intouch with me about the status of my car.
2/25/2025
Marian, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Faye G|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/25/2025
At first I wasn’t sure about coming to this dealership when I called to see if someone was available because the receptionist said to just call back later everyone was in a meeting, I tried to tell her that I was coming more than an hour away and I didn’t want to waste a trip. But I drove an hour away anyhow the truck I wanted was in the lot. I walked inside and Champ was the first one to get up and greet me. I told him about the truck I wanted. When they couldn’t make it work champ and the manager did everything they could to listen to my wants and eventually got me into a vehicle. It wasn’t a fast pace visit it was long I wasn’t expecting to spend all day there. But champ was
LEWIS HIGHTOWER
2/26/2025
Faye, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.
CHESAPEAKE BEACH, MD
Willie O|2022 Chevrolet Tahoe
Confirmed Service Customer
2/13/2025
very attentive and professional..not like last time
2/14/2025
Willie, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WHITE PLAINS, MD
Malachi A|2023 Chevrolet Silverado 1500
Confirmed Service Customer
2/15/2025
Everything was great always exceptional
2/17/2025
Malachi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
CLINTON, MD
David A|2010 Chevrolet Camaro
Confirmed Service Customer
2/17/2025
My Vehicle was completely fine prior to service, Came for a simple oil change, car left with check engine light & service toold me they not responsible. Front Desk Receptionist Rude, Service Manager Failed to contact me back, Overall Experience unpleasant.
2/18/2025
David, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
CROWNSVILLE, MD
Fernell R|2023 Chevrolet Equinox
Confirmed Service Customer
2/18/2025
Everyone was kind and professional
2/19/2025
Fernell, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
HUGHESVILLE, MD
Stephen G|2025 Chevrolet Equinox
Confirmed Sales Customer
2/18/2025
Quality service !
LEWIS HIGHTOWER
2/19/2025
Stephen, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
LEONARDTOWN, MD
Debra C|2025 Chevrolet Traverse
Confirmed Sales Customer
2/25/2025
Process was easy and streamlined
KENNETH PANKEY
2/26/2025
We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
MECHANICSVILLE, MD
James B|2025 Chevrolet Trailblazer
Confirmed Sales Customer
2/25/2025
Dionna Avant was very personable and extremely knowlegable.
DIONNA AVANT
2/26/2025
James, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Marcus T|2024 Chevrolet Colorado
Confirmed Service Customer
2/26/2025
Service was completed relatively timely. I called a day prior to service to confirm shuttle service, and the time shuttle started. No shuttle service was available.
2/27/2025
Marcus, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
WHITE PLAINS, MD
Carole T|2022 Chevrolet Equinox
Confirmed Service Customer
2/28/2025
An oil change & car wash took all day. That's 2 long I was unset.
3/3/2025
Thank you for taking the time to leave us feedback about your experience with us. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
WALDORF, MD
Bernard W|2020 Chevrolet Equinox
Confirmed Service Customer
3/1/2025
Ken is the best car salesman there, hands down
3/3/2025
Bernard, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ACCOKEEK, MD
Jackie R|2006 Chevrolet Impala
Confirmed Service Customer
3/1/2025
I was displeased! My car would not start. The issue was addressed with a new battery and new ignition switch. My car still would not start and I was told to have an electrician check my car because there was no communication between the fob and my car. Since the dealer could not fix it, I was confused. I still had to pay $700.00 to retrieve my car, plus towing costs and labor costs.
3/3/2025
Jackie, we regret to hear that your experience with us was not a more positive one. We would like the opportunity to make this up to you. Please contact our Service Manager, at (301) 645-7000 so we can make your experience a positive one.
WALDORF, MD
Hamburger R|2025 Chevrolet Silverado 3500 HD
Confirmed Service Customer
3/1/2025
Brought my truck in to have a bed cover installed that I ordered through MyChevrolet. Service was quick and cover fits and looks great!
3/3/2025
Robert, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
KING GEORGE, VA
Benjamin M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
3/2/2025
Very Professional
3/3/2025
Benjamin, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!
WALDORF, MD
David P|2025 Chevrolet Equinox
Confirmed Sales Customer
3/7/2025
This was our second purchase in as many months, both with salesman David. He was great and we're very happy with the "non-pushy" experience!!!
DAVID MEDLEY
3/9/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
WALDORF, MD
Keyonna Q|2025 Chevrolet Equinox
Confirmed Sales Customer
3/12/2025
Positive experience and helpful Sta
DENZEL PAYNE
3/13/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LA PLATA, MD
Jason S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
2/25/2025
Very polite staff and work was completed in an efficient time.
2/26/2025
Jason, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BOWIE, MD
Christopher H|2024 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
2/25/2025
The entire team did an outstanding job, and was very respectful, low pressure and helpful.
ROBERT DENT
2/26/2025
Christopher, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALEXANDRIA, VA
John F|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
2/26/2025
Bought my vehicle from out of state. Could not br more happy woth the experience and costomer service/ experiance received. John Floyd 2025 Chevy Silverado
ROBERT DENT
2/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
SICKLERVILLE, NJ
Carisa B|2025 Chevrolet Trax
Confirmed Service Customer
3/7/2025
Alex my salesperson was excellent, very pleasant and professional. I was in and out with my new vehicle in a reasonable time.
3/9/2025
Carisa, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
WALDORF, MD
Lorenzo B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/12/2025
Very satisfied with the purchase of my new vechicle
DIONNA AVANT
3/13/2025
Your satisfaction is our top priority. Thank you again for choosing Waldorf Chevrolet-Cadillac and we hope to see you again.
WALDORF, MD
Jason J|2016 Chevrolet Tahoe
Confirmed Service Customer
3/14/2025
My car was in service for almost 2 weeks. Terrible communication. There was something else that was supposed to be looked at that I don’t believe they did, because the nose is still present.
3/15/2025
We work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to discuss this with you. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn your experience into a positive one.
CLINTON, MD
Cathrine S|2017 Chevrolet Camaro
Confirmed Service Customer
3/16/2025
Normally love Waldorf Chevrolet. Last several years, not so much. Always seems to be an issue. 2020 your service department did a transmission flush. Mechanics did not put the seal on correctly and I had to bring it back several times in order to correct. In 2024 during a routine oil change, the correct amount of oil was not used. It caused the oil change light to come on constantly. Calls to service ended with them telling me to reset oil change manually from console screen. Eventually, I just drove it back to the service department where I was told that the oil level was not correct. This year, I asked for oil change and to add air to tires as it was garaged all winter. After picking up the car, the tire pressure was never checked nor is it on the ticket. Also, one of your porters or mechanics paired their phone to my cars radio. Why? Did he take it joy riding? I should have paid attention to the mileage before and after.
3/17/2025
Cathrine, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
HUGESVILLE, MD
Ralph P|2025 Chevrolet Equinox
Confirmed Sales Customer
3/13/2025
Overall a good experience. My only complaint is that we were there for over 4 hours.
ROBERT DENT
3/14/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HUNTINGTOWN, MD
Richard J|2025 Chevrolet Equinox
Confirmed Sales Customer
3/13/2025
The customer service was excellent
THERESA LEWIS
3/14/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Paul M|2022 Chevrolet Traverse
Confirmed Service Customer
3/14/2025
This visit was much improved from my last visit. I had an 8:30am appointment for an oil change and tire rotation. I was done by 10:30am and that included extra work my vehicle needed. The service advisor kept me informed and when I dropped my vehicle off, he offered a courtesy ride. I'm happy to see the improvement! Keep it up!
3/16/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Sharday D|2025 Chevrolet Equinox
Confirmed Sales Customer
3/15/2025
I came to the dealership really just to look at the inventory. My husband and I started looking on our own, and a few minutes later Larry showed up. Honestly if he hadn’t come over to greet us, I would have just looked around and went about my day. However we started talking to Larry and realized how knowledgeable about the inventory he was, so we decided to look in a few cars and drove two. I had previously purchased a Chevy Equinox and was happy with it, but was ready to possibly upgrade. After driving the Equinox Larry even took the time to open the hood and explain the safety feature. I’m pretty sure out of all the trips to a car dealership that I have been on that no one has ever done this before. Larry definitely knew his stuff when it comes to these cars and I was very impressed. He was very attentive and communicated with us the entire time about everything. Which was awesome bc I am a girl who knows nothing about buying cars or cars. I would not have got a car that day if it were not for Larry, he truly is an asset to your company. He has a way of making ppl feel comfortable and because he is knowledgeable he is confident and is able to build a connection with his clients. Please give this man a raise and a pat on the back bc he is awesome. I will definitely buy cars from this dealership in the future but ONLY from Larry.
LARRY WILLIAMS
3/17/2025
We're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. We sincerely value your business and look forward to your next visit!
WALDORF, MD
Romal H|2025 Chevrolet Traverse
Confirmed Sales Customer
3/26/2025
We were taken care of from rhe moment we arrived until delivery. The process was as seamless as could be expected and our time was respected.
DIONNA AVANT
3/27/2025
Romal, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Marcus D|2022 Chevrolet Traverse
Confirmed Service Customer
3/16/2025
Great job
3/17/2025
Marcus, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
UPPER MARLBORO, MD
Terrence S|2022 Chevrolet Equinox
Confirmed Service Customer
3/17/2025
Fixed my Onstar,
3/18/2025
Terrence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MECHANICSVILLE, MD
Grecia D|2024 Chevrolet Trax
Confirmed Service Customer
3/21/2025
Always more than expected and always something left unfinished
3/22/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience and we will do our best to resolve this with you.
WALDORF, MD
Ejaz N|2025 Chevrolet Blazer
Confirmed Service Customer
3/25/2025
Excellent services and great communication
3/26/2025
Ejaz, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ALEXANDRIA, VA
Michelle F|2025 Chevrolet Traverse
Confirmed Sales Customer
3/26/2025
Our dealer Dianna was wonderful. We asked for a Traverse that was very hard to locate. But the whole team there pulled thru and found what we were looking for. We couldn't have asked for better service as we are repeat customers.
DIONNA AVANT
3/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Nancy A|2025 Chevrolet Equinox
Confirmed Sales Customer
3/26/2025
Dionna was an excellent sales rep. She was very pleasant and extremely helpful, and was able to answer all my questions and explain the features of the vehicle in detail. She and the others I had contact with made this a stress-free experience. I would highly recommend Waldorf Chevrolet.
DIONNA AVANT
3/28/2025
Nancy, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! If you have any further questions, please give us a call. We're always happy to help!
HUNTINGTOWN, MD
Derick B|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
3/28/2025
Customer service was great đź‘Ť and my service advisor Antonio Gruber
3/30/2025
Derick, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRANDYWINE, MD
Karen R|2025 Chevrolet Tahoe
Confirmed Sales Customer
3/31/2025
Ken Pankey was awesome. He listened to what we wanted and was very friendly and professional
KENNETH PANKEY
4/1/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
LUSBY, MD
Roy M|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
3/26/2025
Ken did an amazing job. I didn’t feel any pressure. He took care of us. Thanks Ken
KENNETH PANKEY
3/27/2025
Roy, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE PLAINS, MD
Edgar T|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
3/27/2025
Service was prompt. A little long for an oil change and tire rotation but not complaining. Unfortunately they drove my truck through mud and it's filthy.
3/28/2025
Edgar, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
UPPER MARLBORO, MD
Desmond S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
3/27/2025
It was ok
ALEXANDRA PHILEMON
3/28/2025
Desmond, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
UPPER MARLBORO, MD
William Y|2017 Chevrolet Corvette
Confirmed Service Customer
4/1/2025
Good visit as with prior service on my auto that was purchased from the dealership. Appreciate professionalism, courtesy, accommodation and timeliness.
4/2/2025
William, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WALDORF, MD
Robert B|2024 Chevrolet Colorado
Confirmed Service Customer
4/7/2025
Excellent service
4/9/2025
Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FT WASHINGTON, MD
Arthur W|2015 Chevrolet Tahoe
Confirmed Service Customer
4/7/2025
Service time for diagnosis of my vehicle was extremely to long to wait for the dealership to come back with a bill of over $ 8,000 to replace a transmission in a vehicle with less than 150,000 miles
4/9/2025
Arthur, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
WALDORF, MD
Terrence T|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/8/2025
Mr. Kenneth Pickney was amazing and made the process easy. The best salesman there no doubt. He was very knowledgeable of everything. And answered all questions I had.
KENNETH PANKEY
4/9/2025
Terrence, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! We look forward to your next visit! Take care!
WHITE PLAINS, MD
Erin H|2025 Chevrolet Malibu
Confirmed Sales Customer
3/31/2025
Lary was great. Although I was hoping for lower rates, he and the team worked with me to get me as close as possible.
LARRY WILLIAMS
4/1/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CLINTON, MD
Nicholas L|2024 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
3/31/2025
We would like to express our sincere appreciation to Robert Dent, who made every effort to secure the best deal for our vehicle. Additionally, we extend our gratitude to Brandon Turner and Chris for providing a prompt and competitive Out The Door Price. We also want to thank Tatyana for her kind assistance in explaining the additional products and the available discounts. Finally, thank you to Jacky in the finance department for taking the time to thoroughly explain all the documents and loan terms. Your efforts are truly appreciated.
ROBERT DENT
4/2/2025
Nicholas, Your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
ELLICOTT CITY, MD
David S|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/2/2025
We were very satisfied with each step of our purchase. Theresa our salesperson was great to work with us.
THERESA LEWIS
4/4/2025
David, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
BERLIN, MD
Marcus D|2022 Chevrolet Traverse
Confirmed Service Customer
4/5/2025
Friendly team and very professional
4/7/2025
Marcus, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
UPPER MARLBORO, MD
Marcus T|2016 Chevrolet Suburban
Confirmed Service Customer
4/7/2025
Timely and courteous service
4/9/2025
Marcus, it is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
WASHINGTON, DC
Joseph W|2024 Chevrolet Silverado 3500 HD
Confirmed Service Customer
4/10/2025
Took a month to repair a sensor after talking to manager demanding whats taking so long !
4/11/2025
Joseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
BRANDYWINE, MD
Vincent K|2025 Chevrolet Traverse
Confirmed Sales Customer
4/11/2025
Everyone was very nice and not pushy .
ALEXANDRA PHILEMON
4/12/2025
Vincent, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
OWINGS, MD
Bernard B|2021 Chevrolet Equinox
Confirmed Service Customer
4/11/2025
I felt like family at Waldorf Cadillac-Chevrolet, and the representative knew me by sight. I had my vehicle's brakes checked and wipers replaced. Good Job and Thanks.
4/14/2025
Bernard, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WASHINGTN, DC
Lauren G|2016 Chevrolet Malibu
Confirmed Service Customer
4/9/2025
Mason Miles and Antonio Gruber were pleasant, polite, and professional - listened to my concerns... provided empathetic responses... maintained a professional demeanor and was willing to go the extra mile to resolve the issues with my vehicle. The snacks and beverages were much appreciated amenities, esp. since I did not have time to fix breakfast before my appointment. The lounge area was clean, and the chairs were comfortable.
4/10/2025
Lauren, thank you so much for your positive comments about Waldorf Chevrolet-Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
OXON HILL, MD
Sheila M|2015 Chevrolet Equinox
Confirmed Service Customer
4/15/2025
I found out what I needed to know and it didn’t take long
4/16/2025
Sheila, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Sita T|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/17/2025
good service
4/18/2025
Sita, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAPITOL HEIGHTS, MD
Paul A|2023 Chevrolet Traverse
Confirmed Service Customer
4/17/2025
It was my worst nightmare. If it wasn't for Mason who was my service advisor and literally went way above and beyond the call of duty, I would have went on a rampage through there. Nobody wanted to listen to me, but that doesn't happen when the try to sell you a new car. I got no loaner car, no rental car, had to take a Uber to and from the dealership which was totally unacceptable, it will never happen again believe me it won't. And I'm far from being done, because financing WILL reimburse me for my 6 yr extended warranty which costed me $3373.00, and now because I wanna cancel it, they wanna prorate it, that's not gonna happen, because I can an will put a suit against the dealership, there was no talk about pro rating when they wanted me to buy the warranty, in fact the warranty has not even been used, it's still covered under the basic 3 yr 36000 mile warranty which doesn't expire til Jan of 2026, so that prorating nonsense is nothing but total BS, they might work on someone else, but definitely won't work with me. So I suggest whoever gets financing straightened out because I'm not playing games with nobody there. and yes I have connections with a few people at GM corporate, definitely not afraid to call on them if needed.
MOUNT RAINIER, MD
Lisa G|2024 Chevrolet Trax
Confirmed Service Customer
4/18/2025
Adam Miles took care of my service even though my online appointment didn't show up in the system.
4/21/2025
Lisa, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac - Service. We sincerely value your business and look forward to your next visit!
CLINTON, MD
Janie W|2025 Chevrolet Trax
Confirmed Sales Customer
4/20/2025
Very professional, patient and understanding
ROBERT DENT
4/21/2025
Janie, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
OXON HILL, MD
Darius T|2016 Chevrolet Malibu
Confirmed Service Customer
4/15/2025
I requested for a part to be fixed and service wasn’t completed
4/16/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
CLINTON, MD
Michelle B|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/16/2025
As always Theresa Lewis specifically and the rest of the team always deliver when it comes to customer service!!
THERESA LEWIS
4/17/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
ACCOKEEK, MD
Mary B|2025 Chevrolet Equinox
Confirmed Sales Customer
4/16/2025
Long but as expected. People were very nice
DAVID MEDLEY
4/17/2025
Mary, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LA PLATA, MD
Barbara W|2023 Chevrolet Equinox
Confirmed Service Customer
4/16/2025
Good good customer service
4/18/2025
Barbara, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Tenina L|2021 Buick Encore GX
Confirmed Service Customer
4/18/2025
Antonio Gruber was my Service Adviser and he was EXCELLENT!!!!!!!! He made sure that my warranty was in the system to eliminate any confusions like I had ALWAYS had each time that I brought my vehicle in for an oil change. He made sure that I was taken care of and if I had any questions or concerns to just let him know. Please keep him at this dealership!!
4/20/2025
Tenina, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Judith R|2025 Chevrolet Tahoe
Confirmed Sales Customer
4/18/2025
Pleasant and accommodating
ROBERT DENT
4/20/2025
Judith, thank you so much for your positive comments about Waldorf Chevrolet-Cadillac! If you have any further questions, please give us a call. We're always happy to help!
UPPER MARLBORO, MD
Tammy M|2024 Chevrolet Equinox
Confirmed Service Customer
4/21/2025
Adam in the service department, needs training. Has no customer service skills
4/22/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
HUGHESVILLE, MD
Iinda G|2014 Chevrolet Impala
Confirmed Service Customer
4/24/2025
In the service department my team was amazing especially James was very professional, very kind and he explained everything to me step by step not only in person but on the phone. I would recommend him and your service department
4/25/2025
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hollywood, MD
Timothy H|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
4/25/2025
It was a pleasure working with Kenny.
KENNETH PANKEY
4/28/2025
Timothy, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
WHITE PLAINS, MD
Roger S|2025 Chevrolet Trax
Confirmed Sales Customer
4/28/2025
Good service professional greeting with a smile no pressure ,and good coffee.
BRIAN HAMILTON-GREIN
4/29/2025
Roger, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
LOUISVILLE, KY
Harold D|2025 Chevrolet Malibu
Confirmed Sales Customer
4/30/2025
Friendly staff
BRIAN HAMILTON-GREIN
5/1/2025
We're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. We hope you have a great day!
GLEN BURNIE, MD
Voiselle H|2024 Chevrolet Tahoe
Confirmed Service Customer
5/1/2025
It was ok
5/2/2025
Voiselle, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Shawn P|2015 Chevrolet 1500 Silverado
Confirmed Service Customer
5/5/2025
Amazing service!!!
5/6/2025
Shawn, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
UPPER MARLBORO, MD
Tonya T|2021 Chevrolet Traverse
Confirmed Service Customer
5/13/2025
Customer service was excellent
5/14/2025
Tonya, we are very happy to have provided you with such a positive experience! We hope to see you soon!
DISTRICT HEIGHTS, MD
Tyrone K|2025 Chevrolet Corvette
Confirmed Sales Customer
5/13/2025
Everybody was great excellent the sales manager the sales person. The financial lady was excellent. The whole team everybody they did a wonderful job they made me feel good. It was excellent and answer all my questions and they got me through the procedure real spoon in real nice and I enjoy it. There’s a reason I keep going back to Waldorf Chevrolet Cadillac Dealer, because of the people in the work they do in the last three years I bought three different vehicles two Escalade 20 23 2024 and then I have a 2025 Corvette I think they’re wonderful and you do good job. Thanks for having them
DIONNA AVANT
5/14/2025
Tyrone, thank you for your kind review; we are happy to pass along your comments to the team here! Thank you again for choosing Waldorf Chevrolet-Cadillac and we hope to see you again.
UPPER MARLBORO, MD
Vivian B|2024 Chevrolet Trax
Confirmed Service Customer
4/22/2025
Quick service, nice waiting room, friendly attitudes
4/23/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BALTIMORE, MD
Andre K|2019 Chevrolet Camaro
Confirmed Service Customer
4/23/2025
Friendly speedy
4/24/2025
Andre, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
INDIAN HEAD, MD
Joseph W|2017 Chevrolet Tahoe
Confirmed Service Customer
4/24/2025
Very professional
4/25/2025
Joseph, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac - Service! We look forward to your next visit! Take care!
BRANDYWINE, MD
Dwayne E|2024 Chevrolet Silverado 1500
Confirmed Service Customer
4/25/2025
My service advisor was thoughtful and provided great service
4/27/2025
Dwayne, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
WHITE PLAINS, MD
Charles H|2022 Chevrolet Equinox
Confirmed Service Customer
4/25/2025
5stars all around
4/27/2025
Charles, we really appreciate your positive review!
ACCOKEEK, MD
Christopher W|2025 Chevrolet Silverado 3500 HD
Confirmed Sales Customer
5/1/2025
Derrick Banks was very helpful. And excellent sales person
DERRICK BANKS
5/2/2025
Christopher, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. Thank you again for choosing Waldorf Chevrolet-Cadillac and we hope to see you again.
WARSAW, VA
Leslie G|2025 Chevrolet Equinox
Confirmed Sales Customer
5/2/2025
Excellent customer service
THERESA LEWIS
5/3/2025
Leslie, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WALDORF, MD
Marcus T|2016 Chevrolet Suburban
Confirmed Service Customer
5/12/2025
Very timely. Very transparent.
5/12/2025
We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!
WASHINGTON, DC
Kenneth B|2016 Chevrolet Colorado
Confirmed Service Customer
5/15/2025
Nicely done
5/16/2025
Kenneth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
LA PLATA, MD
Brenda C|2017 Chevrolet Trax
Confirmed Service Customer
5/16/2025
It took a bit longer than I expected, but service was good.
5/19/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DISTRICT HEIGHTS, MD
Small M|2019 Chevrolet Equinox
Confirmed Service Customer
5/17/2025
Overcharged the bill & charged me over 18% of shop supplies when it was a simple programming, didn’t complete multipoint inspection, did not complete the issue. Damaged our vehicle scratched and messed up the entire driver left side of vehicle front to back at service and still has not paid us for damages after receiving a estimate and paid bill for the damages they have failed to reimburse us and it’s been over a week. Service is lacking proper management and advisors getting over on customers
5/19/2025
We regret to hear that your recent experience was anything less than exceptional. We would like the opportunity to address your concerns. Please reach out to us directly at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
WALDORF, MD
Michael M|2022 Chevrolet Equinox
Confirmed Service Customer
5/18/2025
Service performed and delivered timely.
5/19/2025
Michael, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
FT WASHINGTON, MD
Bonae H|2025 Chevrolet Trax
Confirmed Sales Customer
5/18/2025
Theresa was nothing but amazing to me very helpful & fast ! I couldn’t thank her more
THERESA LEWIS
5/19/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
DISTRICT HEIGHTS, MD
Jacqueline W|2024 Chevrolet Trax
Confirmed Service Customer
5/20/2025
J did very good was very helpful and understanding.
5/21/2025
Jacqueline, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
INDIAN HEAD, MD
Vaughn W|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/20/2025
Mr Pankey went above and beyond with the purchase of my new vehicle, if I’m ever in the market for a Chevy in the near future, I’ll definitely be back to Waldorf Chevrolet
KENNETH PANKEY
5/21/2025
We are very happy we could provide you with a positive experience! We sincerely value your business and look forward to your next visit!
LA PLATA, MD
Joseph B|2025 Chevrolet Corvette
Confirmed Sales Customer
5/21/2025
Very fast and efficient buying process
ROBERT DENT
5/22/2025
Joseph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ABELL, MD
Sabrina T|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/23/2025
I called Champ and told him to find my car within a few hours it was located and they brought it to Waldorf Chevy and I was out the door in no time!
LEWIS HIGHTOWER
5/25/2025
Sabrina, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MECHANICSVILLE, MD
Jillian G|2025 Chevrolet Suburban 1500
Confirmed Sales Customer
5/14/2025
Straightforward and honest car buying experience
DERRICK BANKS
5/15/2025
Jillian, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CHEVY CHASE, MD
Tamara B|2021 Chevrolet Traverse
Confirmed Service Customer
5/15/2025
I appreciate the Waldorf-Chevy Cadillac service center for taking care of my needs and accommodating my requests regarding servicing my vehicle. The staff was very kind and ensured that all of my service needs were met and my SUV was in great condition upon leaving. Thank you!
5/16/2025
Tamara, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
FT WASHINGTON, MD
Kelly P|2019 Chevrolet Equinox
Confirmed Service Customer
5/20/2025
I was in and out in under an hour. My interaction with the staff was very pleasant and welcoming.
5/21/2025
Kelly, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
CLINTON, MD
Willie O|2025 Chevrolet Tahoe
Confirmed Sales Customer
5/20/2025
Derrick Banks was very informative about the vehicle we were interested in. He took his time to explain every question and showed us hands on.
DERRICK BANKS
5/21/2025
Willie, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!
WHITE PLAINS, MD
Joeseph P|2014 Chevrolet Corvette
Confirmed Service Customer
5/23/2025
The dealership recommended a break job for my car when I had no indication that I needed breaks. Okay, I understand that, but the breaks begin squealing and continued to squeal. I had to return it to the dealership four (4) times to get the squealing to stop and I was told that GM does not warranty break components because they make noise. This should be told to the customer before they pay over $3,500.00 for a break job.
5/24/2025
Joeseph, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us to discuss your concerns, as your satisfaction is of utmost importance to us. Service Manager (301) 645-7000
PRINCE FREDERICK, MD
Daniel S|2025 Chevrolet Colorado
Confirmed Sales Customer
5/28/2025
I had a good experience, but it’s a little disappointing that I have to wait for the accessories that come in the midnight package.
DERRICK BANKS
5/28/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Andrew H|2022 Chevrolet Express
Confirmed Service Customer
5/28/2025
I was able to make an appointment with in a reasonable time and when I dropped my van off, I was given an estimated date of when I should be able to pick up after the required services were completed. The service team members I interacted with were professionals and took the time to have a conversation with me regarding what services they completed.
5/29/2025
Thank you; we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
ACCOKEEK, MD
Nicole B|2025 Chevrolet Trax
Confirmed Sales Customer
5/26/2025
Great job
DENZEL PAYNE
5/27/2025
Nicole, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Ronita M|2020 Chevrolet Equinox
Confirmed Service Customer
5/28/2025
My experience was excellent on Saturday May 24th 2025. Antonio got me in and out.
5/29/2025
Ronita, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!
WASHINGTON, DC
Lisa C|2025 Chevrolet Tahoe
Confirmed Service Customer
5/28/2025
Jerri’s world hard to get me the rate that I needed. The team was great and very responsive to my needs. Theresa was very courteous and kind. The perfect Salesperson.
5/29/2025
Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! We look forward to your next visit! Take care!
LA PLATA, MD
Jair M|2018 Chevrolet Camaro
Confirmed Service Customer
5/28/2025
Precios muy caros ,solo por revisar y dar un diagnostico
5/29/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Roxanne M|2015 Chevrolet Malibu
Confirmed Service Customer
5/29/2025
Courteous, expedient and explains the service needed and completed very well.
5/30/2025
Roxanne, we always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WALDORF, MD
Borgen M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
6/2/2025
The service experience was excellent. However, I am concerned that my vehicle is consuming an unusual amount of oil despite having only 58,300 miles. I hope this issue will be properly documented and addressed under the warranty. Thank You
6/3/2025
Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
CLINTON, MD
Joseph K|2024 GMC Yukon XL 1500
Confirmed Service Customer
6/2/2025
Excellent customer service.
6/4/2025
We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!
WOODBRIDGE, VA
Joseph C|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
6/2/2025
Waldorf Chevy had the truck I wanted, I was in contact with Ken Panky and he was awesome to deal with. The whole team that worked with me was great l.
KENNETH PANKEY
6/4/2025
Joseph, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
GLENVILLE, PA
Ladonna B|2019 Chevrolet Traverse
Confirmed Service Customer
6/2/2025
I received prompt, professional, and friendly customer service. My vehicle was repaired the same day with minimal wait time. Thank you.
6/3/2025
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
TEMPLE HILLS, MD
Edward M|2025 Chevrolet Trax
Confirmed Sales Customer
6/2/2025
My son's vehicle was destroyed in a horrific car accident on Central Avenue and Church Road, in Bowie, MD on May 17th. His car caught on fire. Thank God he was able to exit the burning car. Anyway I had to turn his title in at Copart in Waldorf, MD, and decided to look at cars at Waldorf Chevy Buick Cadillac. When I entered the dealership, I was greeted by Representative Derrick, who provided exemplary customer service. I bought a 2025 Chevy Trax. My son loves it! The Finance Manager was phenomenal, and got me an interest rate that was lower than my credit union!
DERRICK BANKS
6/3/2025
Edward, we appreciate your positive review of your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
BOWIE, MD
Marcus T|2024 Chevrolet Colorado
Confirmed Service Customer
6/4/2025
I always receive timely service.
6/5/2025
Marcus, we are very happy to have provided you with such a positive experience! We hope to see you soon!
WHITE PLAINS, MD
James S|2019 Chevrolet Traverse
Confirmed Service Customer
6/4/2025
Brought my car in for routine maintenance; noticed engine light was on; tech cleared the warning out. Immediately after leavong the dealership my car wouldnt start; it was towed to the service lane 2 times after experiencing a non starting car. After 2 weeks the dealer discovered the issue we reported and found that our stater was an issue along with a purge valve.
6/5/2025
James, we are very happy to have provided you with such a positive experience! Thank you again for the great review!
BRANDYWINE, MD
Reyhan G|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/4/2025
I recently bought a Certified Used Chevy 2021 Silverado Duramax from the dealership on May 9. However, before buying the truck, I was told that the Check Engine Light that came on during my test drive was addressed and resolved before I returned to retest drive the truck and ultimately buying the truck. I was convinced over and over that the truck was good. A week after owning the truck and two actual drives, the CEL returned (May 16). I called the service department and set up a time to return the truck. When dropping off the truck (May 13), I was told to bring the truck back to the Used Lot and have the manager Jeantry to have it looked at by their “technician”. The “technician” who isn’t a “diesel tech” determined it needed a new NOx sensor and to go ahead and bring it back to the service department. The used lot Manager did not even address me when all of that was happening. The salesman Joshua was the only one communicating with me during that hour. There was no interaction until Josh asked me if I spoke with his manager. Bottom line is, you want my business before I buy the truck, you convince me everything is great then the friendly customer service is gone once I, the customer, returns with issues. Horrible customer service from the dealer to the service department. I returned back to the service department side where I was processed through by Antonio and he explained to me that there is no diesel tech onsite in the service department. So there will be a 2-3 business day delay on the diagnosis and repair. He also told me my assigned service advisor Adam would give me a call to update me the following day, which Adam never did. I tried calling and it went straight to voicemail. I then remembered there was a text message saying that I can reach out via text for updates. My first text was replied to within 3 minutes but that’s all I received. It was a week later May 27th I was told the truck was ready for pick up by a quick phone call from Adam with no explanation of the work performed until I had to stop him from hanging up the phone to answer my question. When I picked up the truck, the individual who pulled up the truck did not know how to speak when I acknowledged him and thanked him. All I know is the moment I walked into the service department that evening, each individual looked and acted like they hate their job and have no welcoming presence towards their customers. I left the service department feeling relieved that the truck was finally “fixed” I drove straight home with no issues. The next morning May 28th, I drove the truck to work and not even 10 minutes in to my drive, the CEL returned. I called the service department first thing in the morning and again, when selecting the #2 option, it went straight to voicemail. I called back and spoke to the scheduling lady and explained to her the situation. She ended up being the middle man in a conversation between me and Adam, instead of transferring the line to for me to talk to Adam. She eventually returned to the phone and told me to bring the truck back that day. I returned the truck around 3:45 and Adam was not there so Antonio processed me again. This time Antonio was not as professional as he was the first time I visited. As I was explaining what was going on and why I was returning the truck, he cut me off mid sentence and asked me for my keys and phone number. Then said again “Adam will be in contact tomorrow to update you on your truck”. AGAIN, no update from Adam until I contacted him. Please stop telling your customers that the service advisor will contact you because they will not. The truck is still at the service department and it is now June 4th. I contacted Adam again on my own yesterday June 3rd since I haven’t seen or heard anything about the status of my truck. The update response I received was “ Tech is still diagnosing it,” and this is 4 business days after drop off. I responded again to his message and did not get a response. I just want my truck to be repaired correctly and provided some kind of status. I don’t understand why the repairs are taking so long and I have no hope with the customer service your service department provides. How do I build trust in a dealership as a whole if you all lack the practice of communication, accountability and transparency. This is not the first vehicle I have ever brought to this particular location, however, this is the first time I have bought and brought a vehicle to this dealership since changing ownership from Ken Dixon Chevrolet to Waldorf Chevrolet. Please do better across the entire dealership because your patrons work hard to purchase vehicles and place a lot of trust in the hands of the service department when those vehicles have issues.
6/5/2025
Reyhan, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
WALDORF, MD
Veris M|2023 GMC Acadia
Confirmed Sales Customer
6/4/2025
I enjoyed working with the team at this location
ELMER VENEY
6/5/2025
Veris, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Gina B|2025 Chevrolet Equinox
Confirmed Sales Customer
6/4/2025
I had a great experience at Waldorf Chevrolet. The staff was professional, courteous, and technically savvy. Shout out to the team that worked closely with me to complete my purchase. Special shout outs to Kenny the sales rep, Mike the young man that connected the vehicle to all the apps, and Mr. Millington who helped me close the deal.
KENNETH PANKEY
6/5/2025
Gina, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Troy H|2022 Chevrolet Tahoe
Confirmed Service Customer
6/8/2025
The Experience was great with New car sales .
6/10/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Chevrolet-Cadillac. If you have any further questions, please give us a call. We're always happy to help!
ACCOKEEK, MD
Mia R|2026 Chevrolet Equinox
Confirmed Sales Customer
6/10/2025
Jermaine and Teresa were kind, informative, and funny! I enjoyed my car buying experience and am very comfortable and confident about my purchase! Thanks so much!!!
ELMER VENEY
6/11/2025
Mia, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
DUNDALK, MD
Frank N|2015 Chevrolet Traverse
Confirmed Service Customer
6/10/2025
I have had a few unpleasant experiences at Waldorf Chevy Cadillac, but the o ly reason I continue to come back to the dealership is because I had the most fortunate pleasure to haveAdam as my service advisor. Adam is always pleasant, friendly, very professional and knowledgeable. If Adam was to ever leave, I don't know which dealership I would use.
6/11/2025
Frank, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Tennille H|2022 Chevrolet Traverse
Confirmed Service Customer
6/11/2025
Upon dropping off my car my sales rep was great however, when I returned to pickup my car I was standing at the door instead being asked did I need help or am I dropping off or picking up. I would not have wasted at least 10 minutes. The guy who goes retrieves the cars was nice enough to ask me if I have been helped. My breaks are still screeching like they haven’t been fixed. Also my rep had alcohol coming out of his pores so he should not be driving a vehicle. Thank you!
6/12/2025
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
BRANDYWINE, MD
Robert M|2024 Chevrolet Malibu
Confirmed Service Customer
6/11/2025
Even if I give you honest feedback and tell you what’s wrong, nothing will change. Unfortunately from now on I have to tell everyone I know how garbage this place really is. It would be nice to speak with an Executive or someone who has nothing to do with the dealership directly. The staff at Waldorf Chevy Cadillac get a negative 100 in all categories. Even the lady who called and said, well when you see the survey come out please talk to me before you give us a bad review so I can make it right. She doesn’t want to make it right. She just doesn’t want to get in trouble.
6/12/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to discuss this with you. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn your experience into a positive one.
LUSBY, MD
Terencio G|2025 Chevrolet Suburban
Confirmed Sales Customer
6/15/2025
Excelent service
DERRICK BANKS
6/16/2025
Terencio, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
FORT WASHINGTON, MD
Edward B|2022 Chevrolet Equinox
Confirmed Service Customer
6/17/2025
Fast and friendly service
6/18/2025
Edward, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
BRYANS RD, MD
Jarrod W|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/20/2025
It was a good experience very professional
6/23/2025
Jarrod, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
LA PLATA, MD
Anthony H|2025 Chevrolet Suburban
Confirmed Sales Customer
6/21/2025
Very helpful
ROBERT DENT
6/23/2025
Anthony! We're so happy we were able to help you out! We look forward to your next visit! Take care!
TEMPLE HILLS, MD
Hazel L|2019 Chevrolet Equinox
Confirmed Service Customer
6/23/2025
Friendly and timely service.
6/24/2025
Hazel, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please don't hesitate to reach out!
Waldorf, MD
Rose W|2023 Chevrolet Tahoe
Confirmed Service Customer
6/24/2025
Took a little while but when I found out the problem, Adam was able to explain it ti me and I returned the next day for service and then went home happy.
6/25/2025
Rose, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!
BEL ALTON, MD
Tawanda G|2019 Chevrolet Traverse
Confirmed Service Customer
6/24/2025
This was the worst customer service experience that I’ve ever had. I was in the waiting room for almost three hours and no one updated me on my vehicle. I had to ask if my vehicle was ready. At first the advisor, not my service advisor, couldn’t find my vehicle. Then I saw my key on the desk next to his. As it turned out, service advisor James was assigned to me. I never even spoke to him. He never came to the waiting room to update me on my vehicle. I checked in with someone else and I guess he assigned James to me. After I showed the guy my key, he checked me out. James had written down a bunch of things that he suggested to get done to my vehicle. There is no way that I would’ve stayed any longer to get anything extra done. The oil change and tire rotation took three hours. I am going to tell everyone that I know about the horrible experience I had at Waldorf Chevy service department.
6/25/2025
Tawanda, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to the Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
DISTRICT HEIGHTS, MD
James H|2025 Chevrolet Trax
Confirmed Sales Customer
6/11/2025
Denzel was very professional and accommodating by having my car delivered to my home. I never had to step in the dealership and the sell only took three hours from start to finish. Amazing job to the whole team to make this transaction happen.
DENZEL PAYNE
6/12/2025
Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WHITE PLAINS, MD
Cordell J|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/11/2025
On June 7, 2025 we (Cordell and Cindy Jones) purchased 2025 Chevy 4x4 pickup truck silverado from Waldorf Chevy/Cadillac in Waldorf, Md. Our sales rep was Kenny Pankey. His expertise, professionalism and knowledge in assisting us was greatly appreciated. In our opinion, he is an asset and valuable employee at Waldorf Chevrolet/Cadillac.
KENNETH PANKEY
6/12/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
HUNTINGTOWN, MD
Jalessa P|2025 Chevrolet Trax
Confirmed Sales Customer
6/17/2025
Derrick and Chris were amazing! Definitely would recommend Waldorf Chevy Cadillac to everyone!
DERRICK BANKS
6/18/2025
Jalessa, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
NEW CARROLTON, MD
Jeidi S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2025
Absolutely the worst customer service ever! I don't even know where to start, every time I come in here it's never a good interaction. To begin they sit here and try to make you feel like you're dumb and have no idea what you're talking about. It's my vehicle, and I know what package was purchased. They always say there is no warranty, nor a prepaid maintenance package. Which is not true, they just send you an invoice without even bother looking. Not to mention they print out everything else you've paid for. Which I already know, there is no need for that as I have a copy of my own contract. It's just a waste of time. They don't care about you nor your vehicle. Always trying to respond sarcastically, which in fact is never funny considering they try to make you feel like you have no idea what you're talking. Sit here and whisper the entire time like you're crazy, they don't care what you have to say. Then they make you go look for your vehicle after the service has been completed. Ridiculous! They don't diagnose what you tell them, if it's scheduled for oil change that's what they're gonna do. Shouldn't have to waste my whole day for an oil change.
6/26/2025
Jeidi, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at your earliest convenience to discuss how we can turn this experience into a positive one. Service Manager (301) 645-7000
WALDORF, MD
Sherri T|2020 Chevrolet Tahoe
Confirmed Service Customer
6/27/2025
Antonio is always a pleasure to work with.
6/30/2025
Sherri, your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
WALDORF, MD
John F|2018 Chevrolet Traverse
Confirmed Service Customer
6/25/2025
Exceptional...
6/26/2025
John, your satisfaction is our top priority. We hope to see you soon!
UPPER MARLBORO, MD
Cornell L|2017 Chevrolet 1500 Silverado
Confirmed Service Customer
6/25/2025
I had a very complex problem with my vehicle which resulted in two tows to the dealership with the same electrical problem. It was hard to diagnose because the fairlure to start my vehicle occurred sporaticallyt. On the two occasions I had my vehicle towed to the dealership, my vehicle started with no problem. I commend the service department manager Rick Clontz for his relentless efforts to diagnose, identify and repair this elusive electrical problem. My only complaint is I had to contact my service rep for the status of my vehicle. Plus, after paying out of pocket expenses, I found out my vehicle was still under warranty. This is something my service rep should have know in the beginning. I am still waiting for my refund minus the deductible. I have been driving my vehicle for the past two weeks with no starting problems. Thanks to Rick and his service department workers.
6/26/2025
Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn your experience into a positive one.
CLINTON, MD
Julia Y|2024 Chevrolet Blazer
Confirmed Service Customer
6/26/2025
The service was excellent everyone was very nice
6/27/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
Charlotte Hall, MD
Jackie R|2025 Chevrolet Tahoe
Confirmed Service Customer
6/27/2025
Everyone was friendly and service was good
6/29/2025
Jackie, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LUSBY, MD
Vanessa J|2019 Chevrolet Camaro
Confirmed Service Customer
6/28/2025
My Service Assistant Zeek was extremely informative on the recommended services needed for our 2019 Chevy Camaro. We appreciated his updates.
6/30/2025
Vanessa, thanks for highlighting some of our staff who helped make this such a great experience! We do hope we can be of assistance in the future. Take care!
WALDORF, MD
Sands B|2025 Chevrolet Traverse
Confirmed Sales Customer
6/30/2025
Denzel, our sales representative was great to work with. He was transparent, understood our needs, and did well meeting them. Each person, whether in finance, sales, and customer support knew their role well and was efficient with everyone's time.
DENZEL PAYNE
7/1/2025
Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!
UPPER MARLBORO, MD
Liz C|2023 Chevrolet Corvette
Confirmed Service Customer
7/1/2025
Service was completed and car was returned with greasy smudge marks on my leather interior
7/3/2025
We regret to hear that you had this experience with us. Please reach out to our Service Manager at (301) 645-7000 so we may assist you in moving forward towards a resolution.
BRANDYWINE, MD
William M|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
6/30/2025
Derrick the salesman and Jacky in finance were great!
DERRICK BANKS
7/1/2025
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
MCDANIEL, MD
Benjamin M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
7/1/2025
Everything was great!
7/2/2025
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
WALDORF, MD
Tammy M|2024 Chevrolet Equinox
Confirmed Service Customer
7/1/2025
Very friendly service writer, kept informed and in and out in a timely fashion.
7/2/2025
Tammy, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
HUGHESVILLE, MD
Jason S|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
7/2/2025
Service members were polite and very helpful. My vehicle service was also done in adequate time.
7/6/2025
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
BOWIE, MD
Williamson K|2024 GMC Acadia
Confirmed Service Customer
7/3/2025
very pleasant
7/6/2025
Williamson, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
WALDORF, MD
Francis M|2010 Chevrolet Silverado
Confirmed Service Customer
7/7/2025
Poor communication. Never got updates about vehicle from service advisor. I had to call him each time. Poor quality control. After driving car home it would not start. Turned out one of the cables was loose(not reconnected properly after they worked on the car).
7/8/2025
Francis, we're disappointed to hear of the negative experience you had at our location. We'd like the opportunity to turn your experience around. Please reach out to us at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
NEWBURG, MD
Roxanne M|2015 Chevrolet Malibu
Confirmed Service Customer
7/9/2025
Excellent service!
7/10/2025
Roxanne, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Timothy C|2023 Chevrolet Silverado 1500
Confirmed Service Customer
7/10/2025
Communication was a problem at times.
7/13/2025
Thank you for taking the time to leave us feedback about your experience with us. Please reach out to our Service Manager at (301) 645-7000 so we may identify ways to improve your experience.
HARWOOD, MD
Delia D|2020 Chevrolet Equinox
Confirmed Service Customer
7/11/2025
Antonio G., my service provider did an excellent job in customer service and communication. Though it was a busy day, he managed all of us well. Great job!!
7/14/2025
Delia, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. Please don't hesitate to reach out if there's anything additional we can do for you.
WASHINGTON, DC
D'Shawn D|2020 Chevrolet Blazer
Confirmed Service Customer
7/11/2025
My rep kept me informed and the service was done quickly!
7/14/2025
D'Shawn, it is great to hear everything was done quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.
CHARLOTTE HALL, MD
Marvyn G|2025 Chevrolet Corvette
Confirmed Sales Customer
7/15/2025
My salesman David and GM Brandon and the rest of the staff were all professional, welcoming and personable. No pressure and we worked together to make this an easy transaction. My 1st time and it won’t be my last. Keep up the outstanding work and professionalism !
DAVID MEDLEY
7/16/2025
Marvyn, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for choosing Waldorf Chevrolet-Cadillac and we hope to see you again.
BRANDYWINE, MD
Robert B|2025 Chevrolet Tahoe
Confirmed Sales Customer
7/24/2025
First, I want to thank Larry Williams for taking care of me. I got a great deal and it is thanks to him. My experience at Waldorf Chevrolet Cadillac was great. They are personable and made the vehicle buying experience not stressful in any way. I would highly recommend to anyone looking for a Chevy/Cadillac, gas or electric to definitely go the Waldorf Chevy Cadillac.
LARRY WILLIAMS
7/25/2025
Robert, your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
WALDORF, MD
Kathryn B|2025 Chevrolet Traverse
Confirmed Sales Customer
7/24/2025
Our purchase was SUPER easy! The best auto buying experience in my life and I've owned many vehicles. Robert Dent and his team took such great care of us. They were professional, knowledgeable, and friendly. Each step of the process was so easy! My time is valuable, as is theirs and my fear when car buying is spending HOURS in a dealership, haggling over price.... NOT a problem here! They now have a customer for life with my husband and I.
ROBERT DENT
7/25/2025
Kathryn, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
WOODBRIDGE, VA
Corletta D|2023 Chevrolet Traverse
Confirmed Service Customer
7/28/2025
Routine oil change, but was not able to have my tires rotated no tire pressure checked due to something breaking ( something dealing with the air)
7/29/2025
Corletta, thank you for taking the time to leave us feedback about your experience with us. Please contact our Service Manager at (301) 645-7000 when you have an opportunity, and we will be more than happy to try and turn your experience around.
BRANDYWINE, MD
Donnell W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
7/29/2025
I brought my vehicle in due to a persistent noise and paid a premium just to have it diagnosed—yet I left with no resolution. The issue still hasn't been fixed, and I feel like I wasted both my time and money. This has been by far the worst experience I’ve ever had with a Chevrolet dealership. What’s truly disheartening is that I now have to cross state lines just to get proper service for a brand-new vehicle I purchased from a dealer less than five miles from my home. That’s unacceptable.
7/30/2025
Donnell, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
BRYANS ROAD, MD
Alicia J|2023 Chevrolet Traverse
Confirmed Service Customer
7/29/2025
Customer service was excellent. The mechanic was able to see me immediately about an issue and was able to diagnose it very quickly and accurately!
7/30/2025
Alicia, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE PLAINS, MD
Edwin S|2023 Chevrolet Suburban
Confirmed Service Customer
7/30/2025
Great customer service!
7/31/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Brandywine, MD
Rose W|2020 GMC Terrain
Confirmed Service Customer
8/4/2025
The service was done and timely manner. Once car was completed. I was called went and picked it up and I’ve had no problems as of yet so yes, I will be returning again. We need Sophie’s done to my vehicle. Thank you so much Ken Dixon Chevrolet.
8/6/2025
Rose, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac - Service! We are always more than happy to assist you if anything else comes up. Take care!
PRINCE FREDERICK, MD
Michael W|2021 Chevrolet Corvette
Confirmed Service Customer
8/4/2025
Zeke was very helpful and friendly.
8/6/2025
Michael, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
PUYALLUP, WA
Jaliyah D|2024 Chevrolet Traverse
Confirmed Service Customer
8/8/2025
Called and made an appointment due to the service brake pad monitor light. Arrived and planned to wait for my vehicle. Tommy stated that it could take at least a whole day to figure out the problem. When Tommy called his voicemail stated I needed brakes and rotors resurfaced. I just had my brakes checked and knew I did not need them. I declined Chevrolet doing the work. I then took it to a different shop. They showed me my brakes are 8mm and did not need to be replaced. They showed that the sensor was messed up and causing the light to come on. In order to replace the sensor brakes and rotors would need to be replace. Tommy did not explain or say anything about the sensor.
8/11/2025
Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact our Service Manager at (301) 645-7000 so we can understand your situation better in order to try and turn your experience around. Thank you, Waldorf Chevrolet-Cadillac
HUGHESVILLE, MD
Liles A|2024 GMC Terrain
Confirmed Service Customer
8/8/2025
Everything was smoothe cleaned my vehicle an I was very happy !!
8/11/2025
We appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
WALDORF, MD
Lisa G|2024 Chevrolet Trax
Confirmed Service Customer
8/8/2025
Professional and personable interactions with everyone I encountered. Quick and efficient with little wait time. I was actually in and out in less than one hour.
8/11/2025
Lisa, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
CLINTON, MD
Lonnie B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
7/2/2025
Exculpatory service
7/4/2025
Lonnie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
CAPITOL HEIGHTS, MD
Milton H|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
7/15/2025
The service representative was very courteous
7/16/2025
Milton, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
CAPITOL HEIGHTS, MD
Sonya K|2025 Chevrolet Equinox EV
Confirmed Sales Customer
7/25/2025
My only concern was the monthly payments. While I understand I could and should have requested a lower payment I think all involved should have realized my payments were much more then I said I wanted to pay
ROBERT DENT
7/25/2025
Sonya, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact our General Manager, Brandon Turner at 301-645-7000 or bturner@waldorfchevy.com so we can discuss your experience further. We look forward to hearing from you.
FORT WASHINGTON, MD
Dominique W|2025 Chevrolet Equinox
Confirmed Service Customer
7/28/2025
Everyone was great!
7/29/2025
Dominique, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
WHITE PLAINS, MD
Shannon R|2021 Chevrolet Traverse
Confirmed Service Customer
7/29/2025
Came in with the concern that my vehicle had a shuttered under acceleration, Anthony and the tech pin point what the exact caused was and got it done
7/30/2025
Shannon, your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
CLINTON, MD
Margaret A|2017 Chevrolet Traverse
Confirmed Service Customer
7/30/2025
I was a day late for my appointment but they took my car anyway - Service was fast Car ready for pick up much sooner than expected. Lots of communication through the entire process.
7/31/2025
Margaret, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CHARLOTTE HALL, MD
Stephanie B|2025 Chevrolet Tahoe
Confirmed Sales Customer
8/9/2025
Dionna was amazing. She listened to what I needed and want and filled every request she is beyond amazing! I had PTSD from buying a car recently she really made this experience wonderful.
DIONNA AVANT
8/11/2025
Stephanie, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Sidney L|2025 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
8/9/2025
Have none
DIONNA AVANT
8/11/2025
Sidney, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
HANOVER, PA
Stephanie B|2020 Chevrolet Trax
Confirmed Service Customer
8/11/2025
Quick, efficient
8/13/2025
Stephanie, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Waldorf, MD
Kenyatta F|2023 Chevrolet Tahoe
Confirmed Service Customer
8/12/2025
The customer service was great. The only issue was that I called a day before my appointment asking in my onstar part was in the shop. The employee told me yes but when I came in, my part was not there so I have to reschedule and miss work another day.
8/14/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
UPPER MARLBORO, MD
Chine L|2025 Chevrolet Trax
Confirmed Service Customer
8/14/2025
Customer service is always good.
8/16/2025
We appreciate your positive review about your recent experience with us! Thanks again for taking the time to leave us this information about your recent visit. Take care!
CAPITOL HEIGHTS, MD
Kevin S|2025 Chevrolet Trax
Confirmed Sales Customer
8/14/2025
My experience was a good experience, none like I experienced before. Dionna Avant was very pleasant and attentive to our concerns. Before any move she asked was it ok. That let me know she was on my side. I would definitely recommend her and Waldorf Chevy and Cadillac to all my family and friends. Thank you for a wonderful experience.
DIONNA AVANT
8/18/2025
Your satisfaction is important to us, so we want to sincerely thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again soon!
BRANDYWINE, MD
Denise G|2022 Chevrolet Traverse
Confirmed Service Customer
8/15/2025
Everything was spot on! Never an unpleasant experience. The service conducted on my vehicle was completed without significant delay. Always a pleasure.
8/17/2025
Denise, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE PLAINS, MD
Timothy C|2024 Chevrolet Trailblazer
Confirmed Service Customer
8/19/2025
This experience was nothing short of your worst nightmare. How can any shop let a vehicle leave their facility without ensuring that all the lug nuts from each tire are completely tightened? This body shop left my child's life in the hands of God by sending him on the road with loose lug nuts. The tire started to wobble as they started to come off on Old Washington Road. When he pulled over his was missing a wheel lock and two lug nuts. This shop should be shutdown and owner banded from all GM business. The wheel could have come off in traffic and caused an accident with other cars. COMPLETELY INCOMPETENT AND UNPROFESSIONAL!!!!
8/20/2025
Timothy, we regret to hear that you are displeased with your recent experience with us. We want the opportunity to turn your experience around. Please reach out to the Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
BRANDYWINE, MD
Marvyn G|2025 Chevrolet Corvette
Confirmed Service Customer
8/9/2025
Definitely was a great experience, 1st time. Will not be the last. The GM and staff are outstanding
8/12/2025
Marvyn, thanks! We always want to hear back from our clients and we're glad you had such a great experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
BRANDYWINE, MD
Brittany F|2026 Chevrolet Traverse
Confirmed Sales Customer
8/13/2025
Great experience, great salesperson Derek, not pushy in any way, was willing to go the extra mile for me to make sure my payments were where I needed and wanted them to be, held the vehicle until after I had my surgery, etc, overall positive experience. I will definitely be referring my relatives and friends to him soon.
DERRICK BANKS
8/15/2025
Brittany, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
LA PLATA, MD
Leroy R|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/15/2025
Tommy provided great professional service.
8/17/2025
Thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.
LA PLATA, MD
Karen A|2024 Chevrolet Traverse
Confirmed Service Customer
8/16/2025
I reported that I had a tire monitor error and was told it was fixed. Well it wasn’t and I’m receiving the same message
8/18/2025
Karen, thank you for taking the time to leave us your feedback. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
LA PLATA, MD
Sidney L|2026 Chevrolet Traverse
Confirmed Sales Customer
8/19/2025
It went very well sales woman was excellent. Harry was excellent. Help staff show me everything. Very good experience.
DIONNA AVANT
8/20/2025
Sidney, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
HANOVER, PA
Doug F|2014 Chevrolet 1500 Silverado
Confirmed Service Customer
8/19/2025
I had to call to get a status on my truck. Then after getting called back for status, was told outrageous prices to repair the issue. Totally didn’t even do the wheel alignment that I asked for and totally forgot I needed to pick my truck up Saturday. Alignment was rushed apparently as the steering wheel still is not fully straight.
8/20/2025
Doug, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to the Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
BRANDYWINE, MD
Michael P|2018 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
................
8/21/2025
Michael, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
CALIFORNIA, MD
Selethia B|2023 Chevrolet Tahoe
Confirmed Service Customer
8/25/2025
My experience with my service adviser was not the best. When I picked up my car the gentlemen who checked me out was the best
8/26/2025
Selethia, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
WALDORF, MD
Delphia C|2021 Chevrolet Traverse
Confirmed Service Customer
8/26/2025
My main concern with the service visit is the fact that a recommendation to have my rear brakes replaced when in actuality this same dealership just replaced my rear brakes in April of 2025. So either they were not replaced as stated in April when I paid for them or there is a larger issue causing excessive, which has not/was not discussed with me.
8/28/2025
Delphia, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
BRANDYWINE, MD
Timothy J|2025 Chevrolet Equinox EV
Confirmed Sales Customer
8/26/2025
Harry and Denzel had everything ready when I got to the dealership so that I was in and out in very little time.
ROBERT DENT
8/26/2025
Timothy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
BURKE, VA
Paul K|2025 Chevrolet Blazer EV
Confirmed Sales Customer
8/27/2025
One of the best car buying experiences I've had to date. Got a very fair price and Harry, Marcus and Robert all worked to ensure all the discounts available were taken advantage of. Well worth the four hour drive to the dealership. Will definitely buy from and recommend Waldorf Chevrolet in the future.
ROBERT DENT
8/27/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
VIRGINIA BEACH, VA
Clarence R|2019 GMC Acadia
Confirmed Service Customer
8/30/2025
Prolonged service
9/1/2025
Clarence, thank you for taking the time to leave us feedback about your experience with us. Please contact our Service Manager at (301) 645-7000 so we can work with you to make this right.
WASHINGTON, DC
Willie T|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
8/30/2025
well pleased
9/2/2025
Willie, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRANDYWINE, MD
Ada R|2014 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
I wasn’t there for the most part someone called me on the phone and told me what was wrong with my car. It was to expensive to fix so I’m selling it
9/2/2025
Ada, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
BRANDYWINE, MD
Jones P|2016 Chevrolet Traverse
Confirmed Service Customer
8/20/2025
Wonderful
8/21/2025
We appreciate your positive review about your recent experience with us! We can't wait to see you again, have a great day.
CONWAY, SC
Andre K|2019 Chevrolet Camaro
Confirmed Service Customer
8/27/2025
Speedy and curious and professional
8/28/2025
Andre, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
INDIAN HEAD, MD
Charkes P|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
8/28/2025
Best in town highly recommend this dealership,everyone was accommodating and knowledgeable my service advisor was excellent definitely will come back
9/1/2025
Charkes, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Patrick F|2024 Chevrolet Equinox
Confirmed Service Customer
8/29/2025
Nice clean
9/1/2025
Patrick, thank you for taking the time to let us know how we did. We hope you have a great day!
WASHINGTON, DC
Brian M|2025 Chevrolet Suburban
Confirmed Sales Customer
9/1/2025
detailed and thorough every step of the way
DAVID MEDLEY
9/2/2025
Brian, we strive for 100% satisfaction, and it is great to see that you had such a positive experience at Waldorf Chevrolet-Cadillac. We hope to see you soon!
WHITE PLAINS, MD
Lynda J|2018 Chevrolet Equinox
Confirmed Service Customer
9/1/2025
Was kept informed of recommended services to my vehicle in addition to the oil change.
9/2/2025
Lynda, Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
CHELTENHAM, MD
Waldorf T|2020 Chevrolet Tahoe
Confirmed Service Customer
9/2/2025
Amazing like always
9/3/2025
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Megen H|2022 Chevrolet Suburban
Confirmed Service Customer
9/2/2025
....
9/3/2025
Megen, we really appreciate your positive review! Thank you, and have a fantastic day!
WALDORF, MD
Jason H|2025 Chevrolet Equinox EV
Confirmed Sales Customer
9/3/2025
Overall, I had an excellent experience. The entire staff was friendly, professional, and made the whole experience go by quickly. From the Sales Manager to the Sales Consultant, no complaints. The Sales Consultant was very informative about the vehicle I purchased, gave me a tour of the facility, and showed me where the service area is when I need to bring in my vehicle for maintenance.
DENZEL PAYNE
9/3/2025
Jason, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. If you have any further questions, please give us a call. We're always happy to help!
UPPER MARLBORO, MD
Brad J|2021 Chevrolet Suburban
Confirmed Service Customer
9/2/2025
The team provided good communication throughout and expedited the service. However, the specific issue regarding my vehicle has yet to be resolved. I followed up the next day (8/28) with an email to my service tech and Service Manager. I am still waiting for a response and when I can bring my vehicle back in for inspection.
9/3/2025
Brad, we appreciate your honest feedback, as we are always looking for ways to improve. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to us at your earliest convenience at (301) 645-7000.
Brandywine, MD
William W|2022 Chevrolet 1500 Silverado
Confirmed Service Customer
9/3/2025
My dealership experience went very well. The only suggestion would be to make sure that the GM reward points are asked about to ensure that members are receiving their benefits.
9/3/2025
William, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
La Plata, MD
Karen J|2026 Chevrolet Equinox
Confirmed Sales Customer
9/8/2025
Dianna is a wonderful employee. She helped us through the whole process.
WALDORF, MD
Latisha M|2026 Chevrolet Equinox
Confirmed Sales Customer
9/9/2025
My experience was good per usual
KENNETH PANKEY
9/10/2025
Latisha, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
WASHINGTON, DC
Ernest J|2020 Chevrolet Traverse
Confirmed Service Customer
9/9/2025
As I told Mr Turner the General Manager, my experience was very, very disappointing. I brought my 2023 Traverse on AUGUST 25th in for an issue that seems to be a manufacturing problem and NOT an issue I created. I was told I'd get a loaner because it's warranty work just to find out no loaner are available and I be out on a list. That was August 25th and I still waiting. I found out I could get a rental and I would be reimbursed, later I found out that I will only be reimbursed once the diagnostic is done. So I call and text the service advisor trying to get my car diagnosed but no response. I reached out to the service manager and to this day never heard back for him. I finally called the GM. Long story short the customer SHOULD NOT have to suffer because the dealership is short staffed or whatever the problem. I've called and ask for almost two weeks just trying to get the diagnostic done so I don't have to pay a car note and for a rental that supposed or should taken care. In my opinion the extremely poor customer service and I think my rental should be covered for the entire time. Don't know if this letter is going to do any good because it doesn't seem that my countless call and text did. I sincerely hope something is done and that writing this is not just another waist of time. I plan to keep pursuing this matter reach out to the owner of the dealership or GM because I truly believe Im being made to take on a financial burden that I shouldn't have to.
UPPER MARLBORO, MD
Francheska M|2016 GMC Acadia
Confirmed Service Customer
9/9/2025
The staff were able to get me in for a routine service in a timely manner. Once on site, I asked for a more detailed inspection and they were able to accommodate. Antonio was my service provider. I have been using him the last year and he always provides great recommendations and service options.
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Timoteo R|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
9/3/2025
My truck was there for 2 months and I lost clients and money bc I did not have a truck. The service was horrible. There is so much more I can say
9/3/2025
Timoteo, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
WALDORF, MD
Crystal C|2025 Chevrolet Trax
Confirmed Service Customer
9/7/2025
My vehicle was scheduled for an oil change and tire rotation. The representative was courteous and took me right in. Everything was done to my satisfaction.
9/8/2025
Crystal, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
BRANDYWINE, MD
Gregory C|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/9/2025
Derrick was awesome. The paperwork and having to talk to an extra person about different warranty plans is not a necessity. Especially if it's discussed again at financing and signature. Shorten the process.
DERRICK BANKS
9/10/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
INDIAN HEAD, MD
Earl H|2023 Chevrolet Colorado
Confirmed Service Customer
9/11/2025
Service was prompt and efficient.
9/12/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
TEMPLE HILLS, MD
Stephanie B|2020 Chevrolet Trax
Confirmed Service Customer
9/14/2025
Adam, service rep, continues to be professional, willing to explain and answer questions. Wait time has been good and appreciate recommendations of what’s needed to keep my car performing efficiently.
9/16/2025
Stephanie, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Waldorf, MD
Mark B|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/16/2025
Ken was great
KENNETH PANKEY
9/17/2025
Mark, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!
CHEVY CHASE, MD
Angela C|2026 Chevrolet Equinox
Confirmed Sales Customer
9/17/2025
Professional staff along with excellent service.
KENNETH PANKEY
9/17/2025
Angela, thank you for your kind words and this wonderful review! We look forward to your next visit! Take care!
WALDORF, MD
Linda T|2020 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
I was promise. I get free ail change up for a year. I never got it but one poor business, we'll never come back
9/19/2025
Linda, thank you for taking the time to leave us feedback about your experience with us. When you have an opportunity, please reach out to us at (301) 645-7000 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
WHITE PLAINS, MD
Leonard B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
I had a great stress free experience the salesman and the manager were great.
LEWIS HIGHTOWER
9/11/2025
Leonard, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Ardeane C|2019 Chevrolet 1500 Silverado
Confirmed Service Customer
9/11/2025
I am very satisfied with the service guy Antonio he went far and beyond to take care my problems and issues. And assured me that it would be taken care of and it was I'm very, very pleased.
9/12/2025
Ardeane, we're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUNDERLAND, MD
Brad R|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
9/11/2025
Friendly and helpful from beginning to end. Made us feel like family.
DERRICK BANKS
9/12/2025
Brad, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
RIVA, MD
Maxine P|2022 Chevrolet Traverse
Confirmed Service Customer
9/12/2025
I was fine with the service and my experience there.
9/15/2025
Maxine, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!
POMFRET, MD
Therricka C|2024 Chevrolet Traverse
Confirmed Service Customer
9/18/2025
So far my experiences has been great
9/19/2025
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
NANJEMOY, MD
Dawn H|2025 Chevrolet Trax
Confirmed Service Customer
9/19/2025
Oil change and tire rotation was a breeze, car was ready when they told me it would be. Very happy with my 1st service.
9/22/2025
Dawn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
La Plata, MD
Angelia P|2022 Chevrolet Trax
Confirmed Service Customer
9/19/2025
Employees always polite, friendly, willing to listen to concerns.
9/22/2025
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
LANHAM, MD
Maxie P|2025 Chevrolet Tahoe
Confirmed Sales Customer
9/19/2025
This is the second vehicle I bought from Waldorf Chevy Cadillac. Robert Dent was the sales person that helped me with the purchase of both vehicles. Robert was professional and knowledgeable about the vehicles I wanted to purchase. This buying experience as well as the previous one was good.
ROBERT DENT
9/22/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Walter E|2021 Chevrolet Tahoe
Confirmed Service Customer
9/21/2025
The wait time for an oil change was reasonable and the service reps were friendly.
9/22/2025
Walter, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!
BRANDYWINE, MD
Patricia I|2019 Chevrolet Traverse
Confirmed Service Customer
9/25/2025
A little bit too long
9/28/2025
Patricia, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Calisti T|2017 Chevrolet Traverse
Confirmed Service Customer
9/27/2025
Amazing like always highly recommend this dealer
9/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thanks again for the recommendation, and have an amazing day!
WHITE PLAINS, MD
Linda K|2015 Chevrolet Malibu
Confirmed Service Customer
9/27/2025
I really like the fact that it didn’t take long to get my service done on my car. The young man waited on me was very nice.
9/29/2025
Linda, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Triva T|2020 Chevrolet Traverse
Confirmed Service Customer
9/28/2025
The service team were very professional and my car was completed in a timely fashion.
9/30/2025
Triva, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
SUITLAND, MD
Elsie P|2026 Chevrolet Equinox
Confirmed Sales Customer
10/5/2025
I had not purchased a vehicle through traditional bank financing in over 20 years! Many will probably agree that the car buying process can be overwhelming and most definitely nerve-wracking. Not in my case. My salesman, Ken Pankey, made my experience a very pleasant one and I am so very appreciative. From the beginning of my visit, Mr. Pankey was very kind, engaging and thorough with his questions when trying to determine what I was looking for in a new vehicle, driving habits/needs and price points, etc. I test drove a really sharp Trailblazer but while driving it, something felt off. Then I tried out the Equinox and it felt like I had been driving the car for a much longer time. It was much more comfortable and of course, beautiful! In both instances, Mr. Pankey thoroughly explained many of the features for each vehicle, options, warranties, etc. I ultimately decided on the 2026 Equinox RS. The financing portion of the day went well and wasn't as painful as I had envisioned. Mr. Pankey was in frequent communication with me while my application was being reviewed. At the end of the long day, I drove out of the dealership in my snazzy new vehicle, with manageable financing terms, relieved heart and huge smile! Thank you, Kenny! I love my new car!
KENNETH PANKEY
10/7/2025
Elsie, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Terrence H|2026 Chevrolet Colorado
Confirmed Sales Customer
9/20/2025
Great service! Everyone was really nice. Test drive was good. Financing worked out well for me which was awesome.
DAVID MEDLEY
9/22/2025
Terrence, thank you so much for your positive comments about Waldorf Chevrolet-Cadillac! We are always more than happy to assist you if anything else comes up. Take care!
STAFFORD, VA
Jeffrey G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
9/21/2025
Good Folks. Took care of me. Chris the Sales Manager was very helpful and accommodating. Lizbeth Vargas and Bryan Gordon were also top notch.
BRYAN GORDON
9/22/2025
Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MECHANICSVILLE, MD
Craig W|2024 Chevrolet Traverse
Confirmed Service Customer
9/24/2025
Customer interactions and service were all professionally handled,
9/25/2025
We strive for 100% satisfaction, and it is great to see you had such a positive experience at Waldorf Chevrolet-Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
INDIAN HEAD, MD
Levonte R|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
9/26/2025
My vehicle was there for several days and nothing was done told me they can’t get parts for it but for sure they sold it not knowing that you can’t get the original parts something needs to be checked out further
9/29/2025
We regret to hear that you had this experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (301) 645-7000 so we can work towards a resolution.
WALDORF, MD
Maryna K|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/6/2025
Excellent service, well explained car details and purchase.
DAVID MEDLEY
10/7/2025
Maryna, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
MANASSAS, VA
Jamone N|2010 Chevrolet Corvette
Confirmed Service Customer
10/8/2025
I have a 2010 Corvette and I asked for Mobil 1 oil and I don’t know if I received it. Also my oil percentage indicator was not reset so I don’t know if my oil was changed or not.
10/9/2025
Jamone, thank you for taking the time to leave us your honest feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (301) 861-0911 when you have a chance. Thank you, and we look forward to hearing from you.
WALDORF, MD
Romal H|2025 Chevrolet Traverse
Confirmed Service Customer
10/8/2025
My service was quick and reasonably priced.
10/10/2025
Romal, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Thomas G|2026 Chevrolet Trailblazer
Confirmed Sales Customer
10/8/2025
The salesperson was very nice
DONATHAN LITTLE
10/11/2025
Thomas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Kevin H|2020 Chevrolet Impala
Confirmed Service Customer
10/8/2025
This was by far the best service I have ever received from this dealership. I was greeted with a smile when I walked in. I was asked questions about my husband's car and alI I needed done. The wait time was great, under an hour. My hope is every time I come to this dealership I receive this type of same service.
10/11/2025
Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Edil V|2025 Chevrolet Suburban
Confirmed Service Customer
10/9/2025
It was nice and quick
10/11/2025
Edil, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
FORT WASHINGTON, MD
Charlene F|2022 Chevrolet Corvette
Confirmed Service Customer
10/9/2025
The service was excellent
10/12/2025
Charlene, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
VALLEY LEE, MD
Brian M|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
10/14/2025
Larry was very helpful and got everything done that we asked for in a timely manner. Everyone at the dealership was very friendly and informative. Unfortunately my vehicle had to be taken to a Chevy dealership by me for a noise coming from the front end but that’s no reflection on my experience from your dealership. Thanks again
LARRY WILLIAMS
10/16/2025
Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
MIDDLESEX, NJ
D'Angela B|2026 Chevrolet Traverse
Confirmed Sales Customer
10/16/2025
I had a great experience during the process of purchasing my 2026 Chevy Traverse LT. Mr. Dent was my sales person. He was very patient, courteous and understanding. He did what he needed to do using his experience to make sure that I left as a happy customer. I also had the opportunity to interact with Mr. Harry who worked hard to solidify a good interest rate for my purchase. They both were humerous which made they buying process fun. Marcus, who was the financial advisor for my purchase was very knowledgeable and understanding. All three gentlemen were professional, personable which made it easy to communicate and fun which made the process not stressful at all. I am grateful to have had a great car purchase experience with that group of men. Guys, thanks for your professionalism, your service and making me a happy customer.
ROBERT DENT
10/19/2025
We're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Jason C|2022 Chevrolet Equinox
Confirmed Service Customer
10/16/2025
My appointment was for replacing a light bulb in passenger rear light. Sat for 3 .5 hours, was charged $117.00 bucks and I still have the issue. Completely dissatisfied. I called back when I realized the issue was still there and had to make another appointment. I would like to speak with a manager actually.
10/19/2025
Jason we regret to hear that your experience with us was not a more positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to our Service Manager at (301) 645-7000. We look forward to hearing from you.
BOWIE, MD
Shelley C|2026 Chevrolet Equinox
Confirmed Sales Customer
10/7/2025
I had a great experience at Waldorf Chevy. I came in on Sunday September 28th just to talk to someone and see what my options were. I worked with Kenny Pankey. He was amazing! Very thorough in explaining everything step by step. Well, I ended up coming back Saturday October 4th, and drove away in my new vehicle. Everyone there was great and helpful including the guy at the big desk up front (not sure of his name) Chris? Maybe? and James in finance as well. Thank you all for taking the time to work with me and I will definitely be back in the future for a trade. Thank you all again!
KENNETH PANKEY
10/8/2025
Shelley, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Waldorf Chevrolet-Cadillac
COLLEGE PARK, MD
Otis W|2023 Chevrolet Trailblazer
Confirmed Service Customer
10/8/2025
Even though it took the service department 1.5 hours to do an oil change and tire rotation, I felt good waiting in the waiting room watching Family Feud. Between the cleanliness of the waiting area and laughing at Steve Harvey's response to the family's answers made my stay enjoyable.
10/11/2025
We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
UPPER MARLBORO, MD
Christopher G|2025 Chevrolet Tahoe
Confirmed Sales Customer
10/11/2025
The team made my purchase easy and stress free, everyone was professional, friendly and very helpful. My sales rep Rob was very knowledgeable about the vehicle that I was purchasing, explained all the features and even guided me through the start up process. Definitely recommend!
ROBERT DENT
10/13/2025
Christopher, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
WOODBRIDGE, VA
Charlie A|2025 Chevrolet Silverado 1500
Confirmed Service Customer
10/21/2025
My appointment was for a simple oil change and tire rotation. I was there for over 3 hours. This is simply unacceptable. While I don’t expect it to be as rapid as a Jiffy Lube or other similar establishments, 3 hours is way too long for that service. Many customers were complaining about the wait time.
10/22/2025
Charlie, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
WALDORF, MD
Jonathan B|2025 Chevrolet Suburban
Confirmed Sales Customer
10/23/2025
Ken did great getting us a good deal and the vehicles we wanted. Another great experience at this dealership buying a vehicle.
KENNETH PANKEY
10/26/2025
Jonathan, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
KING GEORGE, VA
Justin B|2021 Chevrolet Tahoe
Confirmed Service Customer
10/23/2025
The service was wonderful.
10/25/2025
Justin, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WASHINGTON, DC
John K|2026 Chevrolet Traverse
Confirmed Sales Customer
10/17/2025
Don was a great sales rep. He was very kind and courteous and even checked up on us after we bought it.
DONATHAN LITTLE
10/20/2025
John, thank you so much for your positive comments about Waldorf Chevrolet-Cadillac! We are always more than happy to assist you if anything else comes up. Take care!
PORT REPUBLIC, MD
Druesilla G|2023 Chevrolet Traverse
Confirmed Service Customer
10/18/2025
I received se real text messages about my 30,000 mile checkup. I scheduled it and was told that it should be 40,000 miles. However minorities were rotated and nitrogen replaced on my tires
10/20/2025
Druesilla, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
CLINTON, MD
Vincent B|2025 Chevrolet Silverado 1500
Confirmed Sales Customer
10/22/2025
Sales people were really nice and informative prices on there vehicles were very good a pleasant experance
TARIQ YATES
10/22/2025
Vincent, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MONT ALTO, PA
Arthur W|2015 Chevrolet Tahoe
Confirmed Service Customer
10/23/2025
I had a 2pm appointment for just an oil change. 1 hour and half later it was done. Don't know the point of an appointment if it's going to take that long in a shop environment with the tools to do the work.
10/26/2025
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
WALDORF, MD
Quintin F|2018 Chevrolet 1500 Silverado
Confirmed Service Customer
10/27/2025
Service was excellent.
10/28/2025
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WALDORF, MD
Rafael M|2023 Chevrolet Silverado 1500
Confirmed Service Customer
10/29/2025
Great service
11/1/2025
Rafael, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
HYATTSVILLE, MD
Dennis B|2015 Chevrolet Tahoe
Confirmed Service Customer
10/30/2025
I'm totally Satisfied
11/2/2025
Dennis, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
LA PLATA, MD
Davonta M|2007 Chevrolet Tahoe
Confirmed Service Customer
10/31/2025
Didn’t inspect the car or told me anything else that possibly could’ve been wrong and didn’t program the car like they said they did.
11/3/2025
Davonta, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
WALDORF, MD
Taheera W|2026 Chevrolet Trax
Confirmed Sales Customer
10/24/2025
Son was my salesman and he did an awesome job. He was very patient with me and my fiance’. He was very knowledgeable about the.cars and that helped us make our decision.
DONATHAN LITTLE
10/26/2025
Taheera, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Charles J|2022 Chevrolet Corvette
Confirmed Service Customer
10/24/2025
My experience is always a good one my advisor keeps me up to date and I enjoy the atmosphere of the other advisors the job on my vehicle is excellent I understand the waiting for parts its just a part of the process Job well done all
10/27/2025
Charles, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WHITE PLAINS, MD
Marvyn G|2025 Chevrolet Corvette E-Ray
Confirmed Service Customer
11/3/2025
1st service, very professional and welcoming staff in service dept. quick and efficient.
11/4/2025
Marvyn, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
BRANDYWINE, MD
Michelle B|2016 Chevrolet Sonic
Confirmed Service Customer
11/5/2025
My experience this go around with the service department was a bit challenging. I had to continously ask for status updates on the condition of my Sonic and where we were with determining the issues. The vehicle was literally there for 4 - 5 weeks. Thankfully, I have a primary vehicle I use but that timeframe was still unacceptable. It is my hope that this will be the last major issues surrounding this vehicle that i purchased from the used car lot across the street. Thankfully, I had the knowledge to purchase a warranty else I would have been spending more than the car is worth or what I am still paying on the vehicle.
11/6/2025
Michelle, thank you for taking the time to leave us your honest feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our Service Manager at (301) 645-7000
ACCOKEEK, MD
Jim B|2023 Chevrolet Traverse
Confirmed Service Customer
11/6/2025
Personnel seemed more polite and customer service oriented. Someone behind me offered to get coffee for a customer and I thought I heard him say he was the customer relations manager. I was impressed and I will be back for future needs.
11/14/2025
Jim, thank you so much for your positive comments about Waldorf Chevrolet-Cadillac! We do hope we can be of assistance in the future. Take care!
Anapolis, MD
Jarett M|2025 Chevrolet Tahoe
Confirmed Sales Customer
11/6/2025
Rob Dent Provided Exceptional Customer Service. I Told Him What I Wanted And He Said, “Don’t Worry I’ll Get You Into It Today”. I Left With The Vehicle I Wanted. The Whole Process Was Quick An Easy.
ROBERT DENT
11/7/2025
Jarett, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!
ACCOKEEK, MD
Clyde S|2022 Chevrolet Tahoe
Confirmed Service Customer
10/31/2025
My vehicle was scheduled for an oil change and tire rotation. While in route to the dealership I noticed a noise at the rear of the vehicle. I reported the problem to the service department and was told I would have to schedule the vehicle for diagnostic testing. This is non productive and should be corrected.
11/3/2025
Clyde, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
WHITE PLAINS, MD
Mrs N|2021 Chevrolet Trailblazer
Confirmed Service Customer
10/31/2025
I have already submitted my response to this.
11/3/2025
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
UPPER MARLBORO, MD
Denise G|2022 Chevrolet Traverse
Confirmed Service Customer
11/4/2025
Each and every time I come in for service, I’m treated with respect and professionalism. The service team is always exceptional. I appreciate them all.
11/5/2025
Denise, thank you for choosing Waldorf Chevrolet-Cadillac as your first choice for all your automotive needs! We can't wait to see you again, have a great day.
WHITE PLAINS, MD
Karen L|2026 Chevrolet Tahoe
Confirmed Sales Customer
11/5/2025
Fast, excellent service!
LEWIS HIGHTOWER
11/6/2025
Karen, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
LAPLATA, MD
Fred S|2020 Chevrolet Corvette
Confirmed Service Customer
11/6/2025
Great customer service
11/7/2025
Fred, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Donald C|2026 Chevrolet Traverse
Confirmed Sales Customer
11/10/2025
Chris Powell, Dionna. Avant, and Jacky Mayfield were the best. They were not pushy like most dealerships and went out of there way to make buying our 2026 Chevy Tarvers RS, simple and easy. Chris got the numbers to where I want and we are extremely pleased with the deal. I would recommend Waldorf Chevrolet to anyone. This was one of the best car buying experiences we had ever had, and we have purchased many new vehicles. Thank you very much!
CHRISTOPHER POWELL
11/11/2025
Donald, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
MECHANICSVILLE, MD
Shirley P|2017 GMC Acadia
Confirmed Service Customer
11/17/2025
I had a 1pm appointment. When I arrived, I was seen right away. The young man was very pleasant and polite. I did not have to wait very long for my car to be finished, and I was back on the road in less than 2 hours.
11/17/2025
Shirley, it is great to hear everything was done quickly and to your satisfaction! We hope to be of service to you again in the future. Best wishes, Waldorf Chevrolet-Cadillac
DISTRICT HEIGHTS, MD
Michael S|2022 Chevrolet Colorado
Confirmed Service Customer
11/7/2025
Highly recommend this dealer very professional service fast and great
11/9/2025
Michael, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thank you for the recommendation, and have an amazing day!
BLADENSBURG, MD
Clifton T|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/7/2025
Good
LEWIS HIGHTOWER
11/8/2025
Clifton, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
LOTHIAN, MD
Eric D|2026 Chevrolet Colorado
Confirmed Sales Customer
11/12/2025
Rob Dent was fantastic. He met me at the entrance and had the vehicle I was interested in ready to go. I had another Colorado in mind (which is the one I bought) and without hesitation he got that one ready and explained the differences in features. Rob was a pleasure to work with. Low pressure, honest, and worked with the numbers I needed to get me the best deal OTD
ROBERT DENT
11/13/2025
Eric, thank you for your kind review; we are happy to pass along your comments to Rob here at Waldorf Chevrolet-Cadillac! Please don't hesitate to reach out if there's anything additional we can do for you.
CUMBERLAND, MD
William V|2025 Chevrolet Suburban
Confirmed Sales Customer
11/14/2025
Great experience from the initial call.
DAVID MEDLEY
11/17/2025
Your satisfaction is our top priority. We hope to see you soon!
LAUREL, MD
Pamela W|2023 Chevrolet Traverse
Confirmed Service Customer
11/17/2025
The representative Antonio was very helpful and noted that the job was not completed and that I had to reschedule another appointment to find out why my automatic starter is not working. I have returned today to have a diagnostic test done to determine what is going on.
11/18/2025
Pamela, thank you for your kind review; we are happy to pass along your comments to Antonio here at Waldorf Chevrolet-Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.
CLINTON, MD
Clyde S|2022 Chevrolet Tahoe
Confirmed Service Customer
11/17/2025
Great
11/18/2025
Clyde, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
WHITE PLAINS, MD
Christopher J|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
11/17/2025
Mr. Dent was a true professional and patient in my new truck buying experience.
ROBERT DENT
11/18/2025
Christopher, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
HUGHESVILLE, MD
Williamson K|2024 GMC Acadia
Confirmed Service Customer
11/19/2025
My Service worker WAS awesome, BEING ABLE TO GET MY truck in RIGHT AWAY for NEW BRAKES! YOU GUYS HAVE ALWAYS BEEN THE BEST. MY TRUCK IS A GMC, and I was taking it to the GMC across the street for service. They are terrible. so, I came back to YOU GUYS. I thought they would know more about their own products!
11/22/2025
Williamson, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Gary T|2025 Chevrolet Equinox
Confirmed Service Customer
11/17/2025
Staff was very helpful
11/19/2025
Gary, we're glad to hear you found our staff was helpful! We are always more than happy to assist you if anything else comes up. Take care!
WASHINGTON, DC
Karl L|2023 Chevrolet Silverado 1500
Confirmed Service Customer
11/19/2025
Requested nitrogen be put in tires to bring up to pressure required. This was not done and i was told the serv mgr said it was done. Before my trk was serviced the cruise control worked. ever since it hasnt worked.
11/21/2025
Karl, thank you for taking the time to leave us feedback about your experience with us. The general manager would really like to speak with you more regarding this matter. Please reach out to us at 301-645-7000. We look forward to hearing from you. General Manager, Brandon Turner, 301-645-7000 bturner@waldorfchevy.com
LA PLATA, MD
Larry S|2020 Chevrolet Colorado
Confirmed Service Customer
11/20/2025
VERY NICE
11/22/2025
We really appreciate your feedback! Thank you, and have a fantastic day!
MARBURY, MD
Aaron S|2018 Chevrolet Traverse
Confirmed Service Customer
11/20/2025
It would take too much time to tell you what I went through emotionally. At the end of the almost two month ordeal the service manage was very kind and I felt better. Communication was their break down!
11/22/2025
Aaron, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (301) 645-7000 so we can assist you further.
LOTHIAN, MD
Reginald G|2026 Chevrolet Trax
Confirmed Sales Customer
11/24/2025
Don the sales person was the best. He answered every question I had and took good care of me in this important decision. I really appreciate his willingness to go above and beyond helping me
DONATHAN LITTLE
11/25/2025
Reginald, thank you for your kind review; we are happy to pass along your comments to Don here at Waldorf Chevrolet-Cadillac! If you have any further questions, please don't hesitate to reach out!
UPPER MARLBORO, MD
Tamantha G|2020 Chevrolet Equinox
Confirmed Service Customer
11/26/2025
Everyone was professional and assisted me well
11/26/2025
We are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WALDORF, MD
Lorri M|2025 Chevrolet Blazer
Confirmed Service Customer
11/27/2025
Quick and efficient
11/28/2025
Lorri, thank you so much for the positive review! We hope you have a great day!
BRYANS ROAD, MD
Glenn G|2025 Chevrolet Colorado
Confirmed Sales Customer
11/27/2025
I had a poor experience in this particular dealer!i drove 3 hours to get the truck that i wanted!but getting there i was surprised that the truck had 3830 miles that they never mentioned!it was a loaner car!and they told me that was the reason the truck was discounted!but i see similar truck with similar discount!Dionna talked to Manager 1 and they offered me $500 discount!but when i signed the OTD price it was stil $34,782 and Manager 2 (different person) told me that there's no more discount because that what we agreed on!but my point was Manager 1 offered me $500 discount because of lack of communication about the mileage of the truck!on my way home about 8 miles on the Odometer i see a rock chip on the windshield!being the car is a loaner it might happen while it was in a someone possesion!i addressed the issue and they told me it was priced according to actual vehicle!it was sold cheaper!so if you asking me if i recomend this dealer my answer is NO!you guys need transparency for your customer!Dionna was great she's helpfull!and i think she tried her best to make it right but what they offered me to get things right did not happened
DIONNA AVANT
11/28/2025
Glenn, we regret to hear that you had this experience with us. When you have an opportunity, please reach out to us at (301) 645-7000 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
NEWPORT NEWS, VA
Bernard B|2021 Chevrolet Equinox
Confirmed Service Customer
11/19/2025
Professional, Knowledgeable and Curtious. I was told what was involved, the time, and when my vehicle was nearly ready. Thank you Waldorf Chevrolet Cadillac and A Gruber.
11/22/2025
We're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out if there's anything additional we can do for you.
WASHINGTON, DC
Rachel C|2025 Chevrolet Tahoe
Confirmed Service Customer
11/19/2025
Fast and easy
11/21/2025
Rachel, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
LAUREL, MD
Vivian T|2017 Chevrolet Tahoe
Confirmed Service Customer
11/21/2025
Customer service was great but the problem I had with my truck still exist after repair was done.
11/24/2025
Vivian, we appreciate you taking the time to leave us this feedback. We would like the opportunity to make this up to you. Please contact our Service Manager at (301) 645-7000 so we can make your experience a positive one.
UPPER MARLBORO, MD
Barbara W|2020 Chevrolet Equinox
Confirmed Service Customer
11/22/2025
My truck still isn't working
11/24/2025
Barbara, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
WALDORF, MD
Joyce J|2026 Chevrolet Traverse
Confirmed Sales Customer
11/27/2025
I was greeted when I gotten out my car was fitted. I greeted by staff politely Ms Donna in the young man with herin every one else did great job the other 3 ladies in finance in the one ask me about protection for my auto great job
DIONNA AVANT
11/27/2025
Joyce, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. We are always more than happy to assist you if anything else comes up. Take care!
WASHINGTON, DC
Paulette L|2017 Chevrolet Tahoe
Confirmed Service Customer
12/2/2025
Always nothing but the best service. My advisor Antonio is GREAT!
12/2/2025
Paulette, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
CHELTENHAM, MD
Eric B|2023 Chevrolet Malibu
Confirmed Service Customer
12/3/2025
Everything went great honestly. Check-in was pretty seamless and easy. Everyone was helpful and friendly. Didn’t have to wait too long and the car maintenance was done as expected without any issues. I couldn’t ask for more.
12/3/2025
Eric, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!
WHITE PLAINS, MD
Tia M|2025 Chevrolet Blazer
Confirmed Service Customer
12/3/2025
The customer service from Antione was excellent.
12/4/2025
Tia, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!
WHITE PLAINS, MD
Willie B|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/1/2025
Purchasing my vehicle was a lengthy process, especially with the surge of buyers attracted by Black Friday deals. My new truck was exactly what I was looking for, but the trade-in offer for my previous vehicle was lower than the monthly estimate the dealership had offered. The delivery experience did not meet my expectations, nor that of management. I await a call to have the vehicle recleaned and the swirls in the paint removed. Overall, I think I have the right vehicle for me.
ROBERT DENT
12/2/2025
Willie, thank you for taking the time to leave us feedback about your experience with us. We would like to have a better understanding about your experience. Please reach out to us at (301) 861-0911 at your earliest convenience and we will do our best to resolve this with you.
WALDORF, MD
Herbert R|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/2/2025
I came in for a oil change and the had some recalls that needed to be done too and it was all taken of in a timely manner
12/3/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!
DISTRICT HEIGHTS, MD
Lorenzo B|2026 Chevrolet Traverse
Confirmed Sales Customer
12/4/2025
Bien satisfecho gracias a Dionna por su atenciĂłn en todo el proceso de compra y por su gran ayuda fue muy amable en todo momento.
DIONNA AVANT
12/5/2025
Gracias por destacar a algunos de nuestros empleados que hicieron de esta una experiencia tan maravillosa. ¡Esperamos su próxima visita! ¡Cuídese!
WALDORF, MD
Charles A|2014 Chevrolet Equinox
Confirmed Service Customer
12/6/2025
Excellent as always Antonio is always professional and nice highly recommend this dealership
12/6/2025
We appreciate your positive review about your recent experience with us! We hope to see you soon!
WHITE PLAINS, MD
James D|2024 Chevrolet Suburban 1500
Confirmed Service Customer
12/9/2025
Customer rep was informed, came in for preventive maintenance and he informed me of my recall and scheduled me promptly. Preventive maintenance was done in a timely manner
12/9/2025
James, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
BRYANS ROAD, MD
John P|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/10/2025
Very professional and customer friendly. The team had me out of the dealership in about an hour with my brand new Z71 TrailBoss 2500!
LARRY WILLIAMS
12/10/2025
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
NANJEMOY, MD
Samuel F|2021 Chevrolet 1500 Silverado
Confirmed Service Customer
12/10/2025
My experience with dealership was excellent
12/10/2025
Samuel, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
ACCOKEEK, MD
David S|2022 Chevrolet Traverse
Confirmed Service Customer
12/3/2025
good service
12/4/2025
David, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
MECHANICSVILLE, MD
Brendan A|2025 Chevrolet Corvette Z06
Confirmed Sales Customer
12/3/2025
Fast and easy to work with . Accurate information given from start to finish
DAVID MEDLEY
12/3/2025
Brendan, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
VIRGINIA BEACH, VA
James M|2025 Chevrolet Trax
Confirmed Service Customer
12/3/2025
the service was quick and easy. It took less than an hour to complete.
12/4/2025
James, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Crystal C|2025 Chevrolet Trax
Confirmed Service Customer
12/5/2025
I was able to get an appointment the same day. Staff was courteous and polite.
12/6/2025
Crystal, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
BRANDYWINE, MD
Jennifer H|2026 Chevrolet Equinox
Confirmed Sales Customer
12/8/2025
I was at the dealership to have my then current vehicle, a 2017 Trax LS, serviced. After getting an estimate of almost $1700 to make the necessary repairs (she has 108k miles), I started browsing the inventory at the dealership online. The internet sales manager reached out, came over to the service department, and got me set up with a salesman. They worked really hard to get me a deal that worked in my budget and get me in a new Equinox. Throughout the course of the day, they were friendly and helpful. Definitely recommend them.
DAVID MEDLEY
12/8/2025
Jennifer, our staff is committed to providing each of our clients with the best automotive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!
LA PLATA, MD
Michele C|2022 Chevrolet Traverse
Confirmed Sales Customer
12/11/2025
Very professional
ELMER VENEY
12/12/2025
Michele, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
BRANDYWINE, MD
Brenda C|2017 Chevrolet Trax
Confirmed Service Customer
12/11/2025
Service was well explained, they answered my questions and job was completed in a timely manner.
12/12/2025
Brenda, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
DISTRICT HEIGHTS, MD
Kenneth S|2025 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
Mr. Antonio Gruber is a Awesome service rep, he took care of my 2025 Chevy Silverado Thanks Antonio
12/12/2025
Kenneth, thank you for your kind review; we are happy to pass along your comments to Antonio here at Waldorf Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
PORT TOBACCO, MD
Lonnie B|2024 Chevrolet Silverado 1500
Confirmed Service Customer
12/12/2025
Very professional and conducted in a timely manner
12/13/2025
Lonnie, we are very happy to have provided you with such a positive experience! Thank you for choosing Waldorf Chevrolet-Cadillac and we hope to see you again.
CAPITOL HEIGHTS, MD
Samantha B|2011 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
Excellent customer service as always
12/17/2025
Samantha, we are very happy to have provided you with such a positive experience! We hope to see you soon!
PORT TOBACCO, MD
Betty S|2019 GMC Terrain
Confirmed Service Customer
12/17/2025
Service is terrible. Poor or lack of communication. Discrepancy regarding part order and delivery time. Dissatisfaction with leadership team on down to administrative. The.customer is taken for granted and our time. Very much inconvenienced time wise and financially.
12/18/2025
Betty, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
ACCOKEEK, MD
John P|2020 Chevrolet 2500HD Silverado
Confirmed Service Customer
12/17/2025
3 1/2 hours for oil change OVER BOOKING different people same result.Had nitro filled tires checked,had 8:00 app still took over 3hrs. Every oil change over 3hrs no excuse. OVER BOOKING
12/18/2025
John, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Manager at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
MECHANICSVILLE, MD
Jeffrey T|2024 Chevrolet Malibu
Confirmed Service Customer
12/18/2025
No communication. car was there 2
12/19/2025
Jeffrey, we regret to hear that you had this experience with us. We'd like the opportunity to turn your experience around. Please reach out to us at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
waldorf, md
Benjamin M|2020 Chevrolet 1500 Silverado
Confirmed Service Customer
12/18/2025
Great experience
12/19/2025
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WALDORF, MD
Angel T|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/18/2025
Process was made very easy and fast, great dealership to work with made the process smooth and wasted no time will definitely be doing more business with them
DERRICK BANKS
12/19/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
WOODBRIDGE, VA
Michael B|2018 Chevrolet Traverse
Confirmed Service Customer
12/18/2025
Mr. Mason Miles did an excellent job on my Traverse
12/19/2025
We're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
ACCOKEEK, MD
Leslie G|2025 Chevrolet Equinox
Confirmed Service Customer
12/16/2025
Customer service excellent and service performed in timely manner
12/17/2025
Leslie, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Fabian F|2026 Chevrolet Traverse
Confirmed Sales Customer
12/16/2025
A+++
KENNETH PANKEY
12/17/2025
Thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
GLEN ALLEN, VA
Tawana M|2026 Chevrolet Trax
Confirmed Sales Customer
12/16/2025
I was promise a car after being denied and yall made it happen
STEVEN WALKER
12/17/2025
Mickey, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!
LANHAM, MD
Kristen G|2026 Chevrolet Silverado 2500 HD
Confirmed Sales Customer
12/16/2025
Our salesman Derrick was great. Very personable, to the point, no BS. Went in to test drive, and left in a new truck.
DERRICK BANKS
12/17/2025
Kristen, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
MECHANICSVILLE, MD
Subrina H|2026 Chevrolet Traverse
Confirmed Sales Customer
12/17/2025
David and Marcus are AMAZING workers that really care about their customers needs and want to brighten their day. I’m forever grateful for them
DAVID MEDLEY
12/18/2025
We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.
WALDORF, MD
Crystal M|2026 Chevrolet Trax
Confirmed Sales Customer
12/17/2025
Very good service. And they got the deal done quick. Good experience. Rob Dent and Ron Holton. Thanks again
ROBERT DENT
12/18/2025
Crystal, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! We sincerely value your business and look forward to your next visit!
GREENBELT, MD
Michelle P|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
12/17/2025
Salesman Derrick Banks was great.
DERRICK BANKS
12/18/2025
Michelle, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
CHELTENHAM, MD
Lucinda B|2025 Chevrolet Equinox
Confirmed Service Customer
12/18/2025
Excellent as always
12/19/2025
Lucinda, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WALDORF, MD
Renee J|2022 Chevrolet Trax
Confirmed Service Customer
12/19/2025
I’m always please with my service at Waldorf . I appreciate how they get me in and out in a timely manner.
12/21/2025
Renee, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
SUITLAND, MD
Calvin H|2026 Chevrolet Traverse
Confirmed Sales Customer
12/22/2025
Very helpful and honest
MARVIN PORTER
12/22/2025
Calvin, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
UPPER MARLBORO, MD
Jeremy D|2026 Chevrolet Tahoe
Confirmed Sales Customer
12/24/2025
Another dealer lost this sale due to lack of phone and people skills. I was a serious buyer and already knew what we were looking for. Waldorf made the buying experience very friction free and were professional throughout the process, beginning with the call and ending with the handshake. well Done...Sales sometimes can be a thankless job, so let me say...Thank you!
FRANK JACKSON
12/25/2025
We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
KING WILLIAM, VA
Shaun B|2024 Chevrolet Silverado EV
Confirmed Service Customer
12/26/2025
Front desk lady was unwelcoming and appeared as if I was bothering her. The cashier girl was stoic and borderline rude. My issue wasn’t addressed or discussed with me until I raised a few questions. If my business is not wanted there, I can go somewhere else.
12/26/2025
We regret to hear that you had this experience with us. When you have an opportunity, please reach out to our Service Manager at (301) 645-7000 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.
Waldorf, MD
Deloniel M|2025 GMC Canyon
Confirmed Service Customer
12/27/2025
The service technician provided the excellent service, I expect from a dealer. Always communicating with me, in time stages, the completion progress of my vehicle. Love the atmosphere while waiting for my vehicle. FYI: I switched from a previous dealer, to Waldorf Chevrolet Cadillac, hoping to get this service. Please keep up the excellent customer service. That is the key to great consumer relationship. Thanks in advance
12/28/2025
Deloniel, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
FORT WASHINGTON, MD
Antonio E|2026 Chevrolet Equinox
Confirmed Sales Customer
12/27/2025
All Staff were Very Professional, Customer First. My Sales Person Renee was Outstanding and went the extra Mile to make sure everything was done in a timely manner.
RENEE CAMERON
12/28/2025
Antonio, we are so happy to read such a great review about Waldorf Chevrolet-Cadillac! We are always more than happy to assist you if anything else comes up. Take care!
CLINTON, MD
Melvin B|2015 GMC Yukon XL
Confirmed Service Customer
12/28/2025
The service was excellent from start to finish. everyone was helpful, and professional. My vehicle was taken care of well, and the whole experience went smoother than I expected. I really appreciated the consistent updates on my car. I worked with Antonio while my service was being competed, he was awesome. Great guy and great customer service. he was very easy to work with. I will be coming back to Waldorf Chevy
12/29/2025
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Kathleen B|2026 Chevrolet Trax
Confirmed Sales Customer
12/22/2025
The best part was working with our sales person Dionna Avant she was excellant
DIONNA AVANT
12/23/2025
Kathleen, thank you for your kind review; we are happy to pass along your comments to Dionna here at Waldorf Chevrolet-Cadillac! We hope to see you soon!
MECHANICSVILLE, MD
Patrick M|2026 Chevrolet Equinox
Confirmed Sales Customer
12/22/2025
Great experience. I would highly recommend this dealership. Excellent customer service
DIONNA AVANT
12/22/2025
Patrick, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
PHILADELPHIA, PA
Anthony S|2026 Chevrolet Equinox
Confirmed Sales Customer
12/26/2025
The experience was excellent. They were able to handle everything over the phone before I came in.
ROBERT DENT
12/26/2025
Anthony, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
MAGNOLIA, NC
Mary W|2026 Chevrolet Trax
Confirmed Sales Customer
12/30/2025
David and Marcus was great
DAVID MEDLEY
12/31/2025
Mary, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
LEXINGTON PARK, MD
Donald H|2026 Chevrolet Traverse
Confirmed Sales Customer
12/31/2025
Tevin and the entire sales team were great to work with.
TEVIN STUART
12/31/2025
Donald, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
MECHANICSVILLE, MD
Delores C|2026 Chevrolet Blazer
Confirmed Sales Customer
12/31/2025
Sales Manger was very honest, sales person (Champ) was very helpful.
LEWIS HIGHTOWER
1/1/2026
Delores, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
WALDORF, MD
Ernest T|2016 Chevrolet Cruze
Confirmed Service Customer
1/5/2026
GREAT!! Outstanding job! Excellent work. I was helped in many ways. Also, I saved money on the final bill. I am very pleased with the services.
1/6/2026
Ernest, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Waldorf Chevrolet-Cadillac
WALDORF, MD
Derrick R|2024 Chevrolet Tahoe
Confirmed Service Customer
1/8/2026
I had my vehicle towed to the dealership on December 27, 2025. When I arrived I was informed that the dealership does not conduct diagnostic test on Saturdays and I would have to wait until Monday. I left my vehicle there. As there were no loaner's available I had to rent a vehicle. On Monday December 29, 2025 at 1:04pm I received a call from my advisor. He indicated that the vehicle would need a new battery and then further diagnostics would be conducted. As i had not received an update, I contacted my advisor via text message at 5:36pm on the same date. At 8:53am on December 30, 2025 I received a message indicating that the battery was installed and the vehicle was still being diagnosed to see if there were any more issues. At 4:10pm I again reached out and was informed that the technician needed to complete one more drive cycle and it would be ready first thing on December 31, 2025 if everything was ok. I finally received a message that my vehicle was ready at 8:47am on December 31, 2025. I was highly disappointed in the amount of time it took and the cost of what turned out to be a battery replacement. Something that I would have saved $100 and 4 days worth of time at Advance Auto Parts or AutoZone. In addition to the money I spent on having to rent a vehicle.
1/9/2026
Derrick, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to our Service Manager at (301) 645-7000 at your earliest convenience to discuss how we can turn this experience into a positive one.
UPPER MARLBORO, MD
Melvin S|2026 Chevrolet Tahoe
Confirmed Sales Customer
1/1/2026
Ken… salesmen really took care of me, he went out his way to make sure everything I needed and wanted was outstanding..
KENNETH PANKEY
1/2/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!
WALDORF, MD
Wynter C|2019 Chevrolet Equinox
Confirmed Service Customer
1/2/2026
Mason was very helpful and knowledgeable when it came to explaining the wheel lock on my tires that I was not aware of. Unfortunately , this dealership doesn’t have a mastery key for official GM locks (i’m not sure why). But he gave options on what could be done on their end to remove the locks. I ultimately decided to contact the dealership I bought my car from.
1/2/2026
Wynter, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
YONKERS, NY
Eric N|2026 Chevrolet Colorado
Confirmed Sales Customer
1/5/2026
They had the vehicle that I wanted, the people that I dealt with both of the phone and in person were very friendly.
DIONNA AVANT
1/5/2026
Eric, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
PARKVILLE, MD
Pearler W|2022 Chevrolet Trailblazer
Confirmed Service Customer
1/5/2026
Fantastic! Customer Care : Team member Antonio gave such a superb representation of performance in making sure I had the best from all Waldorf Chevy offers in service, Customer care, and maintenance. Including future service offers in the form of Chevy coupons. I can tell you Antonio gave an excellent work that I can share with friends and family. Possibly, future sales and services at Waldorf Chevy. Thank you Chevy for your brilliant team and services.
1/6/2026
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Waldorf Chevrolet-Cadillac!
WHITE PLAINS, MD
Mrs N|2021 Chevrolet Trailblazer
Confirmed Service Customer
1/8/2026
I had a decent experience at the service department. Carlos, the quality assurance rep., was so polite and engaging. He advocates very well for the department and does his best to ease our concerns and explain the processes the mechanics use. However, Waldorf Chevrolet/Cadillac's service reps should be more forthcoming about required/recommended services and not be vague in order to generate more funds at a future date. The cost is extreme and quite off putting. Nevertheless, I have no complaints that can be satisfactorily addressed, I guess it's just the cost of vehicle ownership. Further, Carlos should be greatly appreciated, applauded and rewarded for being an extremely professional and cordial human being.
1/9/2026
We really appreciate your feedback! We sincerely value your business and look forward to your next visit!
UPPER MARLBORO, MD
Cassandra B|2026 Chevrolet Trax
Confirmed Sales Customer
1/8/2026
Dave medley was a perfect salesman. Polite very knowledgeable at his job
DAVID MEDLEY
1/9/2026
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
WALDORF, MD
Ireneusz P|2026 Chevrolet Trax
Confirmed Sales Customer
1/13/2026
Painless and quick
DAVID MEDLEY
1/14/2026
We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!
MECHANICSVILLE, MD
Dianne N|2020 Chevrolet Malibu
Confirmed Service Customer
1/14/2026
My experience was good, as it always is. Thanks for the great service
1/14/2026
We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
WALDORF, MD
Bernard B|2021 Chevrolet Equinox
Confirmed Service Customer
1/15/2026
A great experience from the Waldorf Chevrolet-Cadillac Service Team.
1/16/2026
Bernard, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
WASHINGTON, DC
Donald C|2026 Chevrolet Traverse
Confirmed Service Customer
1/15/2026
Very good
1/16/2026
Donald, thank you so much for the positive review! We hope you have a great day!
MECHANICSVILLE, MD
Gail S|2024 GMC Terrain
Confirmed Service Customer
1/16/2026
Vehicle diagnostic incorrect
1/16/2026
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (301) 645-7000 to discuss your concerns, as your satisfaction is of utmost importance to us.
UPPER MARLBORO, MD
John W|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/17/2026
Larry Williams and Marcus was a great team to work with.
LARRY WILLIAMS
1/18/2026
John, thanks for highlighting some of our staff who helped make this such a great experience! We're looking forward to your next visit with us!
ALEXANDRIA, VA
Gwen M|2026 Chevrolet Colorado
Confirmed Sales Customer
1/19/2026
For starters I received a warm welcome (a believe his name was Larry) even before entering the showroom to meet with Dionna and he let me know where the refreshments were located and took me to meet Dionna. Dionna is wonderful, knowledgeable and personable, she kept me up to date with every process along the way and it was a long process, 5 hours I think. I'm glad I had a hearty breakfast. Decisions are harder when you're hangry. I really appreciated the manager (forgot his name my apologies!) looking at different financing options for me as well as length of terms to before I got to financing. For me I like to have an idea of numbers beforehand to start processing, that was a big help! James in financing is also personable and knowledgeable along with a few laughs. He worked hard to make sure we were completely satisfied with everything. The treatment I received I said "I feel like a queen." I have been happy with my Ford vehicle over the years but I may consider a Chevy in the future.
DIONNA AVANT
1/20/2026
Gwen, we're happy you found our staff to be so supportive during your experience here at Waldorf Chevrolet-Cadillac. We sincerely value your business and look forward to your next visit!
SWAN POINT, MD
Jose A|2018 Chevrolet Malibu
Confirmed Service Customer
1/9/2026
My experience at the dealership was excellent from start to finish. Scheduling my service appointment was quick and easy, and I was greeted promptly when I arrived. The service advisor, Antonio, was friendly, professional, and took the time to clearly explain what my car needed without making me feel pressured.
1/9/2026
Jose, thank you for your kind review; we are happy to pass along your comments to the team here at Waldorf Chevrolet-Cadillac - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
WALDORF, MD
Keith Y|2026 Chevrolet Silverado 1500
Confirmed Sales Customer
1/13/2026
Every one I dealt with was polite and helpful. Ken the salesman and all that I dealt with was extremely knowledgeable and helpful. Waldorf Chevrolet has a great team.
KENNETH PANKEY
1/14/2026
We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
COLLEGE PARK, MD
Sean W|2022 Chevrolet Traverse
Confirmed Service Customer
1/15/2026
My experience on this date was not better than my previous experiences with the service department. My appointment was on Monday at 9:30 in the morning and my service was not completed until the following day once I picked up my vehicle I voiced my concerns to Carlos who I believe is the customer of the service manager. He value my concerns and will rectify in discrepancies on my experience. This made my experience go from satisfactory to be better on my next service.
1/16/2026
Sean, thank you for taking the time to leave us feedback about your experience with us. Here at Waldorf Chevrolet-Cadillac, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our service Manager at (301) 645-7000 to discuss ways we can better serve you in the future.
WALDORF, MD
Sean W|2021 Chevrolet Colorado
Confirmed Service Customer
1/16/2026
friendly, informative and on schedule
1/17/2026
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
INDIAN HEAD, MD
Joselyn B|2023 GMC Acadia
Confirmed Service Customer
1/19/2026
....
1/20/2026
Joselyn, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!
WALDORF, MD
Patrick F|2024 Chevrolet Equinox
Confirmed Service Customer
1/20/2026
Didn’t even vacuum inside,or wash truck!
1/20/2026
We regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to our Service Manager at (301) 645-7000 when you have a chance. Thank you, and we look forward to hearing from you.
WASHINGTON, DC
